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Complaints policy and process

Information on the process of launching a complaint, our policy surrounding it, and how we will deal with your complaint in order to try and resolve it.

https://www.redbridge.gov.uk/feedback-and-complaints/complaints/complaints-policy-and-process


Privacy and cookies

The London Borough of Redbridge Council is a data controller under the Data Protection law as we collect and process personal information about you in order to provide public services and meet our statutory obligations.

https://costofliving.redbridge.gov.uk/privacy-and-cookies


Replacement bin

Order a replacement bin if bin is damaged, broken or stolen, bins are chargeable and different size bins are available

https://www.redbridge.gov.uk/bins-waste-and-recycling/replacement-bin


Book it

Quickly book council services online or find information on other ways you can book

https://www.redbridge.gov.uk/book-it


Council - Thursday, 23rd November, 2023 7.15 p.m.

All published information, including reports, for Agenda for Council on Thursday, 23rd November, 2023, 7.15 p.m.

https://moderngov.redbridge.gov.uk/ieListDocuments.aspx?CId=272&MId=8696&Ver=4


Recycling collection

Recycling boxes are now back in stock and you can order them for £7.20 per box, which includes lost/stolen and damaged boxes. This price includes delivery. 

https://www.redbridge.gov.uk/bins-waste-and-recycling/recycling-collection


If you don't pay your council tax

You must pay your Council Tax when it’s due. We’ll take action to get the money that is owed.  

https://www.redbridge.gov.uk/council-tax/if-you-dont-pay-your-council-tax


CCTV code of practice

This code was first produced to ensure that London Borough of Redbridge operates and manages the community safety and traffic enforcement cameras in full compliance with the Data Protection Act 2018 and General Data Protection Regulations 2018.

https://www.redbridge.gov.uk/crime-and-public-safety/safer-neighbourhoods/cctv/cctv-code-of-practice


Safer neighbourhoods

How we identify and tackle issues of concern in your neighbourhood

https://www.redbridge.gov.uk/crime-and-public-safety/safer-neighbourhoods


Reminders, summonses and enforcement

You are required to make payments by the due dates shown on the bill and should allow at least 4 days for the payment to be received by the Council.

https://www.redbridge.gov.uk/business/business-rates/reminders-summonses-and-enforcement