We are committed to ensuring everyone can access information on this website.

We consult with a variety of local community groups and the RNIB to better understand how to make our website as accessible as possible, including the use of assistive technology.  

We aim to achieve the Web Content Accessibility Guidelines (WCAG 2.0) Level ‘AA’.  

If you would like to provide feedback on our website, please use the feedback link at the bottom of the page (available on all content pages of this website).

Read our accessibility statement for more information and to report web accessibility errors. We also have more details on how we tested the site to make it more accessible.


Web and accessibility standards

  •  Skip navigation – the use of the tab key to move around the website
  • Logical navigation order – we have used evidence and testing to ensure our website navigation is easy and simple to use
  • Our web pages have titles that clearly and plainly describe their topic or purpose
  • Our content page structure is presented and maintained in a meaningful sequence
  • Hyperlinks tell users where they will go next, and PDF links notify users a PDF will open and its file size
  • We use alternative text to describe non-text content
  • We use a clear contrast ratio
  • Media size files do not generally exceed 200KB - where we need to make exceptions they do not exceed 500KB


Accessibility tool

Our website has an accessibility tool called Recite Me which allows you to change the language, font size and style, create audio or text files, enable screen masking and magnify content. You can access this by selecting the accessibility button in the top right-hand corner of the page.


Sign language Interpreting service (BSL)

Deaf or hard of hearing people who use British Sign Language (BSL) can contact us using an online sign language interpreting service, provided by Sign Solutions. 

Find out more about when you can contact us and how to use BSL video interpretation