Recycling collection
Check your collection day
Missed collection
Report missed collections within 24 hours so we aim to collect within two working days.
Report missed recycling waste collection
Where to put your recycling
To make sure your recycling is collected please:
- put all your carboard in the recycling box
- close the lid if you have a wheelie bin
- flatten all your carboard
- place the bin within your property boundary near the road, but not on the pavement
- put bins out by 6am on collection day
- cut up large items so they fit in the box
- remove any packing tape
If you have extra recycling, you can also present more in:
- clear sacks or bags (not black bags)
- cardboard boxes
- similar sized storage boxes
How to separate your recycling
Put these items in Box 1:
- food tins and drinks cans
- glass bottles and jars
- plastic bottles
- clean plastic pots, tubs and trays (no food, no black plastic)
- empty aerosol cans
- clean aluminium foil and foil trays (rinsed and screwed into a ball)
- cartons or tetra packs
- clean tubes (for example face wash tubes or toothpaste)
Put these items in Box 2:
- paper
- envelopes (including window envelopes)
- thin card
- thick card (fold or cut to fit in the box)
- large cardboard should be cut up or flattened and placed neatly next to your recycling box
See more information online on what you can and cannot recycle

Disposing of laughing gas canisters
Take them to Chigwell Road where they can be placed in the gas canister cage (site staff will advise).
Disposing of batteries and small electricals
Never put batteries or small electricals in your household bin. Please recycle them safely instead.
See our Hazardous Waste page online to find your nearest battery recycling location.
Order a new recycling box
You need to pay £7.45 for a recycling box. This includes replacement, stolen, lost and damaged bins. You may not need to pay if you are a new resident.
Every box is delivered with a soft lid. You have the choice to order a lid separately. A soft lid is £1 or a hard rigid lid is £3.
Delivery is included in the price.
Report a stolen or damaged recycling box
If our crew misplaced or damaged your recycling box you can report this online
Get help with your collections
We can help with your collections if you can’t manage your rubbish and recycling on your own.
See how you can apply for assisted waste collections
See where your waste goes
The rubbish left over after most recycling has been taken out is called residual waste.
This waste from Redbridge wheelie bins is taken to the Jenkins Lane waste management facility.
At Jenkins Lane, the waste goes through a treatment process that:
- reduces the amount of waste by drying it out
- separates more materials for recycling
- turns some waste into fuel that can be used to create energy instead of fossil fuels
See more information online on what happens to your waste and streets