CCTV

Redbridge has one of the most advanced Council CCTV systems in the country, helping to keep residents and visitors safe.

CCTV working in Redbridge

Our CCTV control room links up more than 700 cameras across Redbridge and over the past three years has assisted or led to more than 3,200 arrests.

• our control room is staffed 7 days a week, 365 days a year
• CCTV staff work directly with the Police and our enforcement teams
• high-quality footage allows us to identify and help arrest those who commit crime
• we monitor Town Centre live security radios, as well as the Police, met radio so we can respond to Police and requests from businesses for assistance
• we use CCTV to assist investigations into anti-social behaviour and crime such as fly-tipping, graffiti and fly posting 

Where is Redbridge's CCTV?

Our CCTV control room is based at Ley Street Depot. We have extensive camera coverage in:

• Barkingside
• Barkingside Depot
• Chadwell Heath
• Gants Hill
• Goodmayes
• Hainault Business Park 
• Hainault Country Park
• Ilford Lane
• Ilford Town Centre
• Loxford Lane
• Manford Way
• Newbury Park
• Redbridge Housing Estates (Buckthorne House, Fernways, Fling Gardens, Holm Square, Larchwood House, The Orchard Estate and Tiptree)
• Redbridge Housing Hostels (36 Argyle Road, Abury House, Bathurst (Handel House), Green Lane TA, Jason Lee House, Perth Terrace, Redbridge Foyer, Rydale Court, St Georgios and Woodman TA)
• Seven Kings
• South Woodford
• Valentines Park
• Wanstead
• Woodford

We can also send our live images to Police Central Command in Bow.

Redeployable CCTV Cameras

Redbridge operates a number of redeployable CCTV cameras across the borough to address issues such as anti-social behaviour, fly-tipping and community safety concerns.

Find out more about redeployable CCTV cameras

Redbridge's CCTV Camera Location  

The locations of CCTV cameras can be viewed through the link below. Click on "Crime and Public Safety" to access them.

We also operate a number of redeployable CCTV cameras across the borough. These can be viewed by selecting the "CCTV Re-Deployable" layer within the mapping system.

ANPR Cameras

We have installed new ANPR cameras across the borough in partnership with the Metropolitan Police to apprehend offenders and tackle crime in the borough.

ANPR Display Boards

We are the first London borough to have invested in new ANPR technology that works with display boards to show vehicle index numbers as drivers pass by; we are working hard to target known offenders driving into and around the borough.

Wall of Shame

We use our cameras to tackle offenders fly-tipping on the streets of Redbridge. Can you help us identify fly-tipping offenders?

Wall of Shame

Privacy

Our CCTV cameras are carefully positioned to respect people's privacy, and they don't overlook any areas where you would expect privacy.  

For more information you can read of CCTV Code Of Practice

This privacy notice does not cover enforcement of moving traffic contraventions by camera. This is managed by parking services.  

Obtaining camera images to assist with civil claims

We’ve changed the way you request CCTV footage and the fees you pay us to search and release footage related to civil claims. 

Our new online tool will: 

• Collect all the information we need to investigate and fulfil your request 
• Take your payment 

• Pass the request directly to our team 

You will pay: 

• a ‘Search' fee when you submit your request, and 
• a 'Release' fee, to be paid before we release your footage. The amount will depend on your requested search duration. 

Please note; cameras displayed on our mapping do not include traffic enforcement cameras, which serve to enforce traffic violations. These cameras capture footage of contravening vehicles only, and the footage is not stored or retained. 

We will acknowledge your request and respond within 30 days of receipt.

The request must be made by your insurance company or solicitor to provide assurance that the images are being used for lawful purposes.  

We have a legal duty to ensure images are not disclosed unlawfully under the UK General Data Protection Regulations, Data Protection Act 2018, and the Protection of Freedoms Act 2012.  

Fees 

Type of fee	Search duration	Fee
Search fee	Applies to all requests	£280+VAT
Release fee	1 hour	£319.20+VAT
Release fee	1.5 hours	£394.80+VAT
Release fee	2 hours	£512.40+VAT

 

Why we charge 

The public surveillance camera system is installed to deal with crime, anti-social behaviour and disorder and our staff searching for the images for you would normally be searching for criminal activity. This is an admin fee for the search and production of footage. 

Obtaining camera images for other purposes 

Please note that the footage is provided pursuant to Schedule 2 Part 1 Paragraph 5 of the Data Protection Act 2018, where personal data is exempt from the non-disclosure provisions where disclosure is necessary 

We do not provide CCTV footage to individuals for other types of incidents. If footage is required as evidence of a crime, then the police will contact us directly. 

Subject access requests

For CCTV subject access requests, we will usually only provide footage of the person making the request if available, unless all other individuals who may be identified from the same information have consented to the disclosure or it is appropriate in all the circumstances to release the footage without their consent. 

All other personal data which may allow the identification of any other person should be concealed or erased and third-party data will only be released without third party consent where the council considers it appropriate to do so in the circumstances of the case. 

We will not be able to provide footage if insufficient or inaccurate information is provided so we cannot identify the footage. Where it is not appropriate to release third party data, we will see if footage can be concealed or erased to allow a disclosure. If that is not possible, we will make reasonable efforts for example providing a description of the CCTV footage and what is shown. Each request is treated on its own merit. 

To make a subject access request for CCTV footage, please contact cctvcivilrequests@redbridge.gov.ukWe will acknowledge your request and respond within 30 days of receipt.