CCTV privacy notice

Who we are and what we do

London Borough of Redbridge has installed CCTV (Closed Circuit Television) cameras in various locations within the borough for the purposes of reducing crime, disorder, anti-social behaviour and the fear of crime by helping to provide a safer environment for those people who live and work in the area and for visitors travelling through the area.

CCTV is also installed on highways for the purpose of monitoring traffic on a permanent or temporary basis. In all locations, signs are displayed notifying you that CCTV is in operation and providing details of who to contact for further information about the scheme.

This privacy notice does not cover enforcement of moving traffic contraventions by camera.  This is managed by parking services and their privacy notice can be found here.

Why we need your information and how we use it

Main purposes of the CCTV system is to provide the Police with assistance to detect deter and prevent crime and disorder; to help identify, apprehend and prosecute offenders; to provide the Police/Council with evidence to enable criminal and/or civil proceedings to be brought in the courts and to maintain public order.

Some examples of how we use your data are provided below; please note this is not an exhaustive list:

  • providing evidence in criminal proceedings (police and criminal evidence act 1984 and criminal procedure and investigation act 1996)
  • providing evidence in civil proceedings
  • the prevention and reduction of crime and disorder
  • the investigation and detection of crime
  • identification of witnesses

What type of information is collected from you

Live video recording images of an identifiable individual 24 hours a day.

Who your information may be shared with (internally and externally)

Information may be shared with other agencies such as the police, fire brigade, ambulance and other relevant agencies as required in the event of an emergency, prevention or detection of crime.

How long we keep your information

Evidence supplied to the police for criminal cases is retained for 1 year, however all other footage that is not used is automatically deleted off servers after 30 days.


Marketing and E-Newsletters

Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. For more information please see the relevant section of the Corporate Privacy Notice.

Business Intelligence, Profiling and Automated-Decision making

Please see the relevant section of the Corporate Privacy Notice.

Protecting your information

Please see the relevant section of the Corporate Privacy Notice.

How you can access, update or correct your information

Recorded material is not provided to members of the public or media organisations for profit, gain or commercial exploitation.

This does not affect the right of individuals to access any personal data under the provisions of the Data Protection Act 2018 or the Freedom of Information Act 2000.

This is known as a ‘Subject Access request’ recorded material may be supplied to media organisations for purposes which are specifically approved by the Director of Technical Services e.g. searches for missing persons and information deemed to be in the public interest. All requests for CCTV material will be in writing, logged and subject to a signed handover detailing the basis for the request and authorising officer. This process is subject to regular review. Application forms are available through the Council’s website.

Please email us at

Redbridge Control Centre CCTV
Ley Street Depot, Ley Street


Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice.

Information Commissioner’s Office

Please see the relevant section of the Corporate Privacy Notice.