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How our tenants think we're doing

Tenant satisfaction help show how well social housing landlords are doing at providing good quality homes and services in Redbridge

https://www.redbridge.gov.uk/housing/how-our-tenants-think-were-doing


Damp, mould and condensation advice

Everyday activities in your home can lead to damp, condensation and mould forming. It’s important to take early action to prevent it becoming serious.   

https://www.redbridge.gov.uk/housing/council-tenants/damp-mould-and-condensation-advice


Help for private tenants

Information on help avaliable for private tenants.

https://www.redbridge.gov.uk/housing/help-for-private-tenants


Leaseholder’s rights and responsibilities

A lease is a legal agreement between you and the property owner. It gives your rights and responsibilities and procedures for selling, altering or subletting your home.  

https://www.redbridge.gov.uk/housing/council-leaseholders/leaseholder-s-rights-and-responsibilities


Renters’ Rights Act

The Renters' Rights Act was passed by Parliament in October 2025. It brings important changes to the private rented sector in Redbridge

https://www.redbridge.gov.uk/housing/renters-rights-act


Council tenants

Information on your tenancy agreement, rent, repairs and reporting problems

https://www.redbridge.gov.uk/housing/council-tenants


Referral Orders

A Referral Order has been given to you because you have pleaded guilty to an offence and it is your first or second appearance at court.

https://www.redbridge.gov.uk/young-people/referral-orders


Complaints policy and process

Information on the process of launching a complaint, our policy surrounding it, and how we will deal with your complaint in order to try and resolve it.

https://www.redbridge.gov.uk/feedback-and-complaints/complaints/complaints-policy-and-process


Order copy certificates

You can get a copy of a birth, death, marriage or civil partnership certificate from us if it took place in Redbridge.

https://www.redbridge.gov.uk/births-deaths-marriages-civil-partnerships-and-citizenship/order-copy-certificates


Traffic Management Orders

A Traffic Management Order (TMO) is a legal order, which enables the Council, as the highway authority, to manage parking and traffic in the borough.

https://www.redbridge.gov.uk/parking/traffic-management-orders