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Customer charter

We aim to offer a proactive planning service and an excellent standard of customer service.

https://www.redbridge.gov.uk/planning-and-building/planning/customer-charter


Redbridge Mobility Card Scheme

It operates for disabled residents in Redbridge, providing a door to door transport service

https://www.redbridge.gov.uk/adult-and-childrens-services/adult-services/mobility-card-scheme


The Children and Young People’s (CYP) Service

Support for young victims of crime in London

https://www.redbridge.gov.uk/young-people/the-children-and-young-people-s-cyp-service


Redbridge introduces new parking payment service that accepts cash

Redbridge introduces new parking payment service in the borough that accepts cash

https://www.redbridge.gov.uk/news/march-2024/redbridge-introduces-new-parking-payment-service-in-the-borough-that-accepts-cash


Redbridge Adoption Charter

This charter is a statement of Redbridge Adoption Service’s commitment and ambition to improve the outcomes for children being adopted and for adopters.

https://www.redbridge.gov.uk/adult-and-childrens-services/childrens-services/adoption/redbridge-adoption-charter


Young Carers

This is a page with information about support services for young carers in Redbridge

https://www.redbridge.gov.uk/young-people/young-carers


Reach Out domestic abuse service

Reach Out is a support service for any adult or child aged 16 or over in Redbridge who is experiencing domestic abuse.

https://www.redbridge.gov.uk/crime-and-public-safety/reach-out


Council Tax text messaging service

If your Council Tax account falls into arrears we may send a text or email before taking recovery action

https://www.redbridge.gov.uk/council-tax/how-council-tax-works/how-we-contact-you-about-council-tax


Get involved! See what’s on for you

Redbridge Youth Service provides positive activities for young people aged 11 - 18 (24 with SEND)

https://www.redbridge.gov.uk/young-people/get-involved-see-what-s-on-for-you


Get involved

There are lots of ways you can be involved in improving the housing services you receive from us.   

https://www.redbridge.gov.uk/housing/council-tenants/get-involved