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Customer charter

We aim to offer a proactive planning service and an excellent standard of customer service.

https://www.redbridge.gov.uk/planning-and-building/planning/customer-charter


High Speed Fibre Broadband rolled out across Redbridge Social Housing

High Speed Fibre Broadband rolled out across Redbridge Social Housing

https://www.redbridge.gov.uk/news/april-2023/high-speed-fibre-broadband-rolled-out-across-redbridge-social-housing


Book a PC and WiFi

We offer free computer and WiFi access to customers with a valid library card.

https://www.redbridge.gov.uk/libraries/book-a-pc-and-wifi


Customer experience strategy

The customer experience strategy sets out our commitment to enhancing the services we provide for our customers

https://www.redbridge.gov.uk/about-the-council/customer-experience-strategy


Redbridge Council rolls out innovative Hydrorock flood defence technology following successful trial

Redbridge Council rolls out innovative Hydrorock flood defence technology following successful trial

https://www.redbridge.gov.uk/news/september-2025/redbridge-council-rolls-out-innovative-hydrorock-flood-defence-technology-following-successful-trial


Information on organisations and responsibilities

Many organisations take responsibilities for the different types of flooding so it's important to make sure you are calling the right organisation

https://www.redbridge.gov.uk/crime-and-public-safety/crime-prevention-advice/flooding/information-on-organisations-and-responsibilities


Business resilience

Business Continuity Planning can help your business become resilient.

https://www.redbridge.gov.uk/business/business-resilience


Better way for residents to contact Redbridge Council launched

Better way for residents to contact Redbridge Council launched

https://www.redbridge.gov.uk/news/october-2026/better-way-for-residents-to-contact-redbridge-council-launched


What makes a good application?

Guidance on what makes a good application for a job at Redbridge council

https://www.redbridge.gov.uk/jobs/job-search/what-makes-a-good-application


Contact us

Information on how to contact us

https://www.redbridge.gov.uk/contact-us