Register a death


A death should be registered within 5 days at the Register Office in the district where the death occurred.

If you are given a Medical Certificate of cause of death from a doctor, you can book an appointment online. 

Please read the information below before booking an appointment. We will tell you which documents to bring with you in a confirmation email. 

If the Coroner has been involved, then the Coroner’s Office will advise relatives when the death may be registered, as in some instances, the 5 days may be extended. 

We reserve the right to cancel your appointment if you arrive more than 5 minutes after the time your appointment is due to commence and you may need to re-book.

Who can register a death?

 Certain people have a legal duty to give information for the registration of a death. Although a death is normally registered by a relative of the deceased, if there are no relatives, we accept the information from one of the categories listed below: (in order of preference) 

  •   a relative of the deceased
    • a person present at the death
    • the occupier of a house if he/she knew that the death had happened
    • the person carrying out the burial or cremation of the body (this does not include funeral directors) 

You will need to sign up for an account if you have not already done so, but it is quick and easy to do.   

Book an appointment online 

 If you cannot book an appointment online you can contact the Register Office directly on 020 8708 7123.

The Register Office is open Monday - Friday 9am to 4pm with out of hours arrangements in place for days when the office is closed.  If you are unable to speak to someone at the Register Office, please call the customer contact centre on 020 8554 5000 who will also be able to make an appointment for you.   


Registration by Declaration

If the death occurred within Redbridge and you cannot travel to Redbridge, you can give details of the death at any Register Office in England and Wales. No certificates will be issued by the Registrar. The information will be taken and sent to us , we will then register the death and post out documents and certificates.

We also take declarations of deaths occurring in other parts of England and Wales. The Registrar will provide details of cost and payment methods.

All information you provide to the Registrar's service is done so in the strictest of confidence, you can find full details here  

To register a death you need to bring with you:

  • a medical certificate of cause of death issued and signed by a qualified licensed medical practitioner


    You need to know the following information;

    • the date of and place of death
    • the full name and surname of the deceased and any previous names they may have used or been known by
    • in the case of a married woman, her maiden surname
    • date and place of birth
    • marital status and details of any current or deceased spouse/civil partner including their full names and occupations
    • the occupation of the deceased
    • the current home address of the deceased

    You should also bring documents to support the above information:

    • birth and marriage certificates
    • passport or driving licence
    • any name change documents
    • confirmation of the address i.e. a utility bill or Council tax bill

    Please also bring some proof of your name and address.

    If there are no documents available we will still be able to register the death.


 Certificates and forms

 You will be able to purchase any death certificates required at the time of the registration. The current fee is:

  •  £4 per certificate at the time of registration
  • £7 per certificate after registration
  • £10 from a Registrar

 Certificates are always available to purchase from the Register Office where the death was registered.

Order a copy certificate online

 You will also be given a form for the funeral director so you can make funeral arrangements. In the case of Coronial involvement, the Coroner will usually deal directly with the funeral director.


Tell us once

We offer a free notification service to various central and local government departments called Tell Us Once.   The Registrar will register the details of the deceased and you will be given information which allows you to use this service within 28 days either online or using a Freephone number. View the Tell Us Once Leaflet (PDF 195kb)


Burial Certificates

For advice about burials for faiths which require same day burials, call the Register Office on 020 8708 7122. Some of our officers are available at the office outside of normal opening hours and can help.

Emergency death out of hours and weekend service

This service is specifically for the issue of burial certificates only when a burial is taking place on the same day in England and has not been referred to the coroner. This service is available on the days we are closed over the festive period except for Sunday 25 December, Christmas Day. 

A death registration is undertaken by appointment only during normal working hours Monday to Friday.

Burials taking place on the same day

To access the service please call:

  • 020 8708 7122 on Saturday 9.30am to 11.30am
  • 020 8554 5000 on Sundays and Bank Holidays (except Christmas Day) 9am to 10.30am and follow the instructions to contact the Registrar on call.

The Registrar will need to speak to the holder of the Medical Certificate to establish the circumstances surrounding the death and decide whether the burial certificate documents may be issued. This is a decision for the Registrar alone.

When the burial certificate is issued as an emergency, the family members or informants of the deceased will need to book an appointment to register the death at a later date. 

What happens if there is a mistake on a death certificate? 

Each registration is a record of a life event. Correction of an error in a register can only be made in accordance with procedures set out by the General Register Office (GRO). You will have to apply for a correction in writing and support the request with documentary evidence.

What will a correction look like on a certificate?

The original information will still be shown as it was first given, but a marginal note will be added at the bottom of the certificate. This will describe what the correct information should be and the date the correction was made. All certificates issued thereafter will show the note in the margin.

How much does it cost to update or correct a death certificate?

From the 1 November 2017 - For consideration by Registrar/Superintendent Registrar of a correction will be £75.00

From the 1 November 2017 - For consideraton by the Registrar General of a correction will be £90.00

If the correction is applied there will be an additional fee for a new certificate. 

Should require addition clarification please contact the Register Office. 

How long does it take to sort out a correction? 

In certain instances, we have the authority to deal with corrections without referral to the General Register Office (GRO). In most cases, however, you will need to submit correction requests to GRO. 

Which correction requests can Redbridge deal with without the need to refer to GRO? 

Please contact us to advise you.





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