Register a death
Make an appointment
To make an appointment, please fill out our appointment request form:
If you need any help filling this out, please contact us:
Call our customer contact centre: 020 8554 5000
Tell Us Once notification service
We offer a free notification service to various central and local government departments called Tell Us Once. The Registrar will register the details of the deceased and you will be given information which allows you to use this service within 28 days either online or using a Freephone number.
Financial and utility notification services
In addition to using the Tell Us Once service, you can also use the Death Notification Service and Life Ledger. Both these services are free and will allow you to notify a number of financial institutions (banks, building societies etc) and utility companies of a person's death at the same time.
Registering a death
A death should be registered within 5 days at the Register Office in the district where the death occurred.
If a death occurred in Redbridge and you are given a medical certificate of cause of death from a doctor, you can book an appointment online.
Please read the information below before booking an appointment. We will tell you which documents to bring with you in a confirmation email.
If the Coroner has been involved, then the Coroner’s Office will advise relatives when the death may be registered as in some instances the 5 days may be extended.
We reserve the right to cancel your appointment if you arrive more than 5 minutes after the time your appointment is due to commence and you may need to re-book.
Who can register a death?
Certain people have a legal duty to give information for the registration of a death. Although a death is normally registered by a relative of the deceased, if there are no relatives, we accept the information from one of the following categories (in order of preference):
- a person present at the death
- the occupier of a house if he/she knew that the death had happened
- the person carrying out the burial or cremation of the body (this does not include funeral directors)
To book an appointment online, you will need to sign up for an account first.
If you cannot book an appointment online, you can contact the Register Office directly on 020 8708 7123.
The Register Office is open Monday - Friday, 9am to 4pm with out of hours arrangements in place for days when the office is closed.
Registration by Declaration
If the death occurred within Redbridge and you cannot travel to Redbridge, you can give details of the death at any Register Office in England and Wales. No certificates will be issued by the Registrar. The information will be taken and sent to us, we will then register the death and post out documents and certificates.
We also take declarations of deaths occurring in other parts of England and Wales. The Registrar will provide details of cost and payment methods.
All information you provide to the Registrar's service is done so in the strictest of confidence, you can find full details in our privacy notice.
To register a death you need to bring with you:
- a medical certificate of cause of death issued and signed by a qualified licensed medical practitioner.
You need to know the following information;
- the date of and place of death
- the full name and surname of the deceased and any previous names they may have used or been known by
- in the case of a married woman, her maiden surname
- date and place of birth
- marital status and details of any current or deceased spouse/civil partner including their full names and occupations
- the occupation of the deceased
- the current home address of the deceased
You should also bring documents to support the above information:
- birth and marriage certificates
- passport or driving licence
- any name change documents
- confirmation of the address ie a utility bill or council tax bill
Please also bring some proof of your name and address.
If there are no documents available we will still be able to register the death.
You will be able to purchase any death certificates required at the time of the registration.
The fee from 16 February 2019 is:
- £11 per certificate
Certificates are always available to purchase from the Register Office where the death was registered.
You will be given a form for the funeral director so you can make funeral arrangements. In the case of Coronial involvement, the coroner will usually deal directly with the funeral director.
For advice about burials for faiths which require same day burials, call the Register Office on 020 8708 7123.
Emergency death out of hours and weekend service
This service is specifically for the issue of burial certificates, only when a burial is taking place on the same day in England and has not been referred to the coroner. This service is available on the days we are closed except for 25 December, Christmas Day.
A death registration is undertaken by appointment only during normal working hours Monday to Friday.
Burials taking place on the same day
To access the service during the times below please call
- 020 8708 7123. Saturday 9.30am to 11.30am
- 020 8554 5000 Sunday 9am to midday, Bank Holiday's (except for Christmas day) 9am to midday
There is no requirement for relatives to collect the medical cause of death certificate from the GP, hospital, or care home. A scanned copy of the signed certificate must be emailed direct to the Register Office from the GP, hospital, or care home to Register.Office@redbridge.gov.uk
The registrar will decide whether the burial certificate documents may be issued . This is a decision for the registrar alone
The registrar will scan and email the green certificate for burial or cremation to the cemetery or crematorium / funeral director.
When the burial certificate is issued as an emergency, the family members or informants of the deceased will need to book an appointment to register the death at a later date.
What happens if there is a mistake on a death certificate?
Each registration is a record of a life event. Correction of an error in a register can only be made in accordance with procedures set out by the General Register Office (GRO). You will have to apply for a correction in writing and support the request with documentary evidence.
What will a correction look like on a certificate?
The original information will still be shown as it was first given, but a marginal note will be added at the bottom of the certificate. This will describe what the correct information should be and the date the correction was made. All certificates issued thereafter will show the note in the margin.
How much does it cost to update or correct a death certificate?
From the 1 November 2017 - For consideration by Registrar/Superintendent Registrar of a correction will be £75.00
From the 1 November 2017 - For consideration by the Registrar General of a correction will be £90.00
If the correction is applied there will be an additional fee for a new certificate.
Should require additional clarification please contact the Register Office.
How long does it take to sort out a correction?
In certain instances, we have the authority to deal with corrections without referral to the General Register Office (GRO). In most cases, however, you will need to submit correction requests to GRO.
Which correction requests can Redbridge deal with without the need to refer to GRO?
Please contact us to advise you.