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Complaints policy and process

Information on the process of launching a complaint, our policy surrounding it, and how we will deal with your complaint in order to try and resolve it.

https://www.redbridge.gov.uk/feedback-and-complaints/complaints/complaints-policy-and-process


Public Space Protection Orders

Public Spaces Protection Orders (PSPOs) are used to help tackle anti-social behaviour, with the aim of ensuring public spaces can be enjoyed free from anti-social behaviour.

https://www.redbridge.gov.uk/crime-and-public-safety/safer-neighbourhoods/public-space-protection-orders


Reporting Benefit Fraud

Benefit fraud is committed when a claimant is dishonest in order to receive benefits or knowingly fails to report a change in...

https://adultcare.redbridge.gov.uk/directory/reporting-benefit-fraud


Out of Court Disposals and Youth Court Sentences

About Out of Court Disposals and Youth Court Sentences

https://www.redbridge.gov.uk/young-people/out-of-court-disposals-and-youth-court-sentences


If you don't pay your council tax

You must pay your Council Tax when it’s due. We’ll take action to get the money that is owed.  

https://www.redbridge.gov.uk/council-tax/if-you-dont-pay-your-council-tax


Safer neighbourhoods

How we identify and tackle issues of concern in your neighbourhood

https://www.redbridge.gov.uk/crime-and-public-safety/safer-neighbourhoods


Town centre events and busking

The High Road pedestrian area is a popular community space where we run both our market and our programme of events run by community groups, Ilford BID and Vision. 

https://www.redbridge.gov.uk/business/licences-and-permits/town-centre-events-and-busking


Reminders, summonses and enforcement

You are required to make payments by the due dates shown on the bill and should allow at least 4 days for the payment to be received by the Council.

https://www.redbridge.gov.uk/business/business-rates/reminders-summonses-and-enforcement


Understand your parking ticket or PCN

There are many reasons why you can get a parking ticket, and the way you are given it reflects the payable period.

https://www.redbridge.gov.uk/parking/understand-your-parking-ticket-or-pcn


Help for private tenants

Information on help avaliable for private tenants.

https://www.redbridge.gov.uk/housing/help-for-private-tenants