Educational Psychology Service

Redbridge Educational Psychology Service (EPS) is a team of educational psychologists who are employed by the London Borough of Redbridge.

Educational Psychologist's all have a degree in psychology and have undertaken professional training in educational psychology. They work with parents/carers, children/young people, teachers and other professionals to promote children’s education and development.

What kinds of issues do psychologists help with?

Psychologists can help with a broad range of issues. Some may relate to difficulties experienced by individual children and young people, for instance:

  • Learning
  • Relationships with other children
  • Behaviour in school
  • Communication
  • Sensory or physical difficulties

They also help schools to meet children’s needs more effectively by, for instance, providing training or helping with the behaviour policy.

How do we get involved with your child?

Every school has an Educational Psychologist who makes regular visits.

Where the school is concerned about your child, they should first discuss this with you and try a variety of ways to make the situation better. If despite this, there are continuing concerns, the school may seek your permission to involve the Educational Psychologist. You will be asked to sign a consent form.

What will happen next?

Your child’s class teacher or another member of staff will have a meeting with the Educational Psychologist to discuss their concerns and think about some plans to help.  The school will let you know what has been planned at the meeting. Depending on the circumstances, the Educational Psychologist may have a meeting with you and/or with your child, or the Educational Psychologist may continue to work with the class teacher only.

How will this help my child?

The psychologist will collect information about your child to help plan the best way forward (this is usually written into a record of involvement).

Psychologists collect information regarding children in a variety of ways. For instance, they might:

  • observe them in the classroom or playground
  • talk to the teacher about what happens in the classroom
  • ask your child for their views about what is happening in school
  • ask you about your child’s strengths and difficulties
  • ask the school or other professionals to collect specific information

Will my child get tested?

Generally, the most important information about your child’s difficulties will come from the school and yourselves. Sometimes, however, it may be useful for the psychologist to use specially designed tasks, activities and tests to help understand your child’s difficulties more clearly, and give ideas on how to tackle them.

How will I know what plans have been made for my child?

  • By attending a review meeting
  • By written feedback

Psychologists usually provide the school with written feedback about their involvement, which can also be made available to parents; you may need to ask the school to provide a copy.

Can I contact the psychologist directly?

We believe that the most effective way of helping children is through working in partnership with parents and schools.   In the first instance, we encourage you to contact your child’s school about your concerns.   The school will discuss with you whether it is appropriate to involve the psychologists at this stage.  In some circumstances, parents may find it helpful to contact the Service direct to ask for general advice.

Who to contact

Educational Psychology parent helpline 

Would you like to talk to someone about difficulties that you or your child are experiencing during the COVID-19 pandemic? Do you need some support with creating a daily routine for your child? Are you concerned about your child’s emotional wellbeing? Are you struggling to motivate your children at home or manage sibling relationships? The Educational Psychology Service are here to support you.

The Redbridge Educational Psychology Service have a dedicated telephone helpline for parents/carers where you will receive advice and guidance from a professional psychologist.

The Educational Psychology Service helpline is available for all parents and carers - your child does not need to be known to the Educational Psychology Service, does not need to have a special educational need or additional support within school. We welcome calls from all parents and carers.

  • Telephone: 07741 331009
  • Opening hours: Every Wednesday 10am-4pm

Redbridge Educational Wellbeing Team (REWT)

Redbridge Educational Wellbeing Team logo with tree detailing branches and roots

REWT are a team of senior specialist educational psychologists and assistant educational psychologists. REWT were created by the Access and Inclusion Team. 

  • The aim of REWT is to build skills, knowledge and confidence of school staff and other professionals regarding developing children and young people's emotional well-being 
  • REWT focuses on empowering schools to work with children with social, emotional and mental health issues and to have ways of responding when concerns about wellbeing arise  
  • REWT supports schools through evidence-based training packages, through
    signposting and by delivering targeted interventions. REWT also provides consultation services to the Looked After Children
  • REWT deliver Emotional Literacy Support Assistant (ELSA) training and Senior Mental Health Lead training (SMHL)

For more information or any queries please contact us: 

Redbridge Mental Health Support Team (MHST)

What is the Redbridge Mental Health Support Team (MHST)?

The Mental Health Support Team (MHST) was established in January 2021 and is part of the Redbridge Educational Well-Being Team (REWT) within the Educational Psychology Service.

Our MHST is made up of Educational Psychologists (EPs) and Educational Mental Health Practitioners (EMHPs). EMHPs deliver evidence-based early intervention for children, young people and parents/carers in educational settings. Please click on this link for more information.