Redbridge Digital Voice
We want Redbridge to be a digitally resilient borough focused on providing excellent customer experiences
Our Digital and Customer Experience Strategy sets new ways we will deliver services and infrastructure that you need in order to thrive and live happy, healthy lives in Redbridge.
We will make our digital services inclusive and accessible to everyone in the borough and help you with the necessary digital skills to get online.
About our vision
Internet and digital technologies have transformed and revolutionised the way we live from the way we use our homes, the way we work, bank, shop, access health care and how we socialise.
Customers want the convenience that technology brings with a personalised, easy to use service.
Even services that require some form of human interaction, like social care, can be enhanced by technology and can often help people to live independently for longer or for families to better support their loved ones.
We think digital is not about technology, it’s about people and ensuring they have an excellent customer experience.