Apply for a residents parking permit
New permit system launch
We are transitioning to a new online parking permit system. This change affects all types of permits including resident, business, and visitor permits.
You’ll not be able to park in your parking zone until you receive the parking permit and can display this in your car.
What you need to do
To use the new system, you may need to create a new account and you'll need to submit the following documents:
• proof of residence (for example - Council Tax account, utility bill, bank statement)
• proof of vehicle ownership (for example - V5C logbook or company car documentation)
Even if you've submitted these documents before, you must resubmit them. This is to ensure data protection and eligibility verification.
Security and data protection
No existing documentation will be migrated to the new system. This is a deliberate decision to protect your personal data and ensure only valid applications are processed.
You need a valid resident’s parking permit to park a car or van on the street outside your home in Redbridge.
You do not need a residents parking permit for a motorcycle.
Where do you need a permit?
A residents parking permit allows you to park in one of Redbridge’s controlled parking zones.
See which parking zone your home is in.
To get a residents parking permit, you must:
- live in Redbridge
- own or keep a vehicle in Redbridge
- be the main driver or registered keeper of the vehicle
How to get a permit
You'll need to order or renew a resident’s parking permit online. You'll need a My Redbridge account.
Apply or renew a parking permit
If you have any questions email parkingpermits@redbridge.gov.uk. We'll get back to you within 10 working days.
We're experiencing a high volume of requests and ask that you do not contact the Customer Contact Centre. You should email the address above.
What you need
To order a parking permit:
- your vehicle registration (number plate)
- your home address (in the zone where you’ll park)
- proof of your address - we can use a registered Council Tax account, digital photos or scans of two documents from:
- a bank statement
- a utility bill
- proof that you own the vehicle or that is a company car registered to you
- a debit or credit card
How much parking permit costs
You'll need a permit for each vehicle you want to park outside your home. This includes petrol, diesel, hybrid and electric vehicles.
The cost of each permit increases for each new vehicle you add.
You can order a parking permit for six or 12 months.
Residents who can get free parking permits
You can order a residents parking permit for free if you're a blue badge holder.
6 month residents parking permit
1st vehicle £25
2nd vehicle £100
Each additional vehicle £160
12 month residents parking permit
1st vehicle £37.50
2nd vehicle £175
Each additional vehicle £290
Cancel your permit
A refund will be issued for each full calendar month left on the permit. There is a £27.50 admin fee which will be taken from the total refund amount.
We’ll refund the amount to the same card you used to order the parking permit.
You’ll need to return your original parking permit.
Change the details of resident’s parking permit
You need to update your parking permit for it to stay valid when you:
- move home (in Redbridge)
- buy or start using a new vehicle
- change your name
You'll need photos or scans of two documents for proof of a change of address or your name.
- a bank statement
- a utility bill
- proof that you own the vehicle or that is a company car registered to you
- marriage or civil partnership certificate or deed poll
Changing the details of a permit costs £27.50.
Change your details on a resident’s parking permit
Your new paper permit will be sent by post (Royal Mail) to your home address. We aim to deliver updated permits within 10 working days.
Lost or stolen parking permit
If a permit is lost or stolen you must tell us immediately.
Replacement permits cost £27.50. There is no charge if the permit was stolen and you provide evidence of this.
The new permit will show the same expiry date as your previous permit.
Lost permits
You'll need to confirm the permit reference number.
Stolen permits
Report it to the police right away.
You’ll need to:
- provide us with a crime reference number
- evidence from your insurance company
Report a lost or stolen parking permit
