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Manage your housing account online

Residents' rent accounts and repair reporting will be temporarily unavailable from Wednesday 10 September at 4pm to Tuesday 16 September. This is due to upgrades to our systems. 

If you would like to make a payment during this time, please visit the Pay for it section. We'll not be able to make changes during this time so some requests may take longer. 

We’re sorry for any inconvenience this may cause. 

 

You can set up a MyHousing account if you’re:  

  • a council tenant
  • living in temporary accommodation
  • a tenant with court costs
  • renting a council garage  

 

What you can do online  

When you register to manage your account online you can:  

  • view your account
  • check your current balance
  • pay any outstanding balance
  • book a non-emergency repair
  • view the details of any repairs you've had done
  • download and print a statement
  • view information about your tenancy 

 

Sign in  

If you have already created a MyHousing account, sign in using the link below.

Log into your account online 

 

Create an account 

You’ll need to: 

  1. Register for a Redbridge account
  2. We’ll send you a PIN number in the post 
  3. Log back into your Redbridge account when you receive your PIN number 

If you’re a council tenant 

  1. You’ll need your rent account number
  2. Set up a   

If you’re a leaseholder 

  1. You’ll need your leaseholder account reference number
  2. Set up a leaseholder My Housing account