Anti social behaviour if you're a council tenant

There is different guidance if the problem is not about council housing or a council tenant. See report anti-social behaviour

Anti-social behaviour is behaviour that causes harassment, alarm or distress to other people.

We take all reports of anti-social behaviour involving council property, council tenant, or leaseholder seriously.

You have the right to live in your home without fear of intimidation, nuisance or harassment.

Call 999 if you or someone else is in immediate danger, or if the crime is in progress.

Examples of anti-social behaviour include:

  • nuisance or inconsiderate neighbours
  • street drinking
  • verbal abuse and using threatening behaviour
  • graffiti and vandalism
  • rubbish dumping
  • harassment 

 

What is not anti-social behaviour?

Some behaviour may not be anti-social behaviour:

  • one-off party or event
  • children playing in the street or communal area
  • young people gathering socially
  • a clash of lifestyles including cultural differences or different working patterns
  • general living noise 
  • minor vehicle repairs  

Problem with a neighbour

You can sort out most problems between your neighbours in private.

If you can, try to speak to your neighbour about the problem. You can see if you can find a compromise that works for both of you.

If you’re worried about approaching them, write a letter that explains the problem.

See practical advice from Citizens Advice on dealing with common neighbour disputes. 

  

Evidence of anti-social behaviour

We may ask you to keep a detailed diary of anti-social behaviour incidents.

You can complete an incident diary. This gives details of who, what and when the incidents happened.

It’s important to gather evidence of this behaviour. It’ll help others see a pattern of nuisance over a period of time.

Get an incident diary from us

 

Report anti-social behaviour if you're a council tenant or leaseholder

Report anti-social behaviour if you're a council tenant or leaseholder

Always call the police on 999 in an emergency.

If the problem is not about council housing or a council tenant, see report anti-social behaviour.

 

What happens next

When we receive your report, we’ll get back to you as soon as possible.  

We’ll handle your complaint confidentially.   

We’ll only contact the person involved or other agencies, like the police with your consent.

We'll agree on any action with you first. We'll review your case and update you at key stages.