To pay your rent, you will need the 8 digit number on your rent card. If you have forgotten your rent account number, or have lost or had your card stolen please contact us on 020 8708 4708 (24 hours/seven days a week).
Payment method | Payment details |
Credit/debit card |
Visit the housing rent page to pay using a credit/debit card |
Telephone |
To pay by telephone, call 020 8708 4708 (24 hours/seven days a week) |
Post |
Please make cheques and/or postal orders payable to The London Borough Redbridge, put your 8 digit rent account number on the back and send it to:
Payments and Benefits Department London Borough of Redbridge 6th floor Lynton House 255-259 High Road Ilford Essex IG1 1NY
If you need a receipt, you need to send in your instalment book or complete bill with your payment. |
Post Office and Paypoint site
|
You pay at a Post Office or at a Paypoint site (these can only be accepted if you have your rent card with you) |
Setting up a direct debit or standing order
You will need to complete a direct debit mandate or a standing order mandate. Please email firststage.rentrecovery@redbridge.gov.uk to request a form or call 0208 708 7676 to set this up by telephone.
Get a receipt
Please ensure that you keep your receipt or payment number when you are paying your rent. This is important should you need to prove or track a payment.
Consequences of not paying your rent
You are at risk of losing your accommodation if you do not keep up with your rent payments. If you feel you may be affected by rent arrears then please see our advice section on rent arrears.