Engagement Hubs

What are the Engagement Hubs?

The Engagement Hubs have been set up to bring essential council services into the local community so you can access the support you need right on your doorstep.

You will be able to access a range of services including: 

  • cost of living support
  • information for parents and families
  • advice for young people with special educational needs and disabilities and their parents and carers
  • discuss concerns and issues to the Metropolitan Police

Redbridge Engagement Hubs are open for anyone to visit.

 

Where are the Engagement Hubs?

  • Ilford Engagement Hub at Jubilee Gardens, Ilford Lane
  • Hainault Engagement Hub at Hainault Library, Manford Way every Tuesday

 

Enforcement Hubs in Hainault and York Road

We are currently transforming our Enforcement Hubs in Manford Way, Hainault and York Road, Ilford. They will turn into Engagement Hubs that will be used by local services to offer support and advice to residents.

The Hub in Hainault will be moved into the library space as this is a more suitable site for residents to access services. We hope to have both Engagement hubs fully operational early in the new year.

 

Hainault Engagement Hub timetable 

The Engagement Hub in Hainault Library is open every Tuesday from 10am to 2pm. Please check the timetable for service specific times.  Please note, Redbridge Information, Advice and Support Service (RIASS), will be attending Hainault Library until Tuesday 28 May 2024

 

Organisation Service  Do I need to book?

Redbridge Family Information Service 

 

Free and impartial advice for parents, carers and children aged up to 19 years old Drop in, no need to book 
Redbridge Information, Advice and Support Service Free and impartial advice for parents, carers and children with Special Education Needs and Disabilities, up to the age of 25.  Drop in, no need to book 
Redbridge Quits Smoking  (11am-2pm)  Want to give up smoking? Free support for anyone living or working in Redbridge, aged 12 and above Drop in, no need to book
Community Action Redbridge (formally Redbridge CVS) Healthy Communities  Community support to improve health and wellbeing. Connecting people to local groups, partners, and activities Drop in, no need to book

 

 

Ilford Engagement Hub timetable 

 

The Ilford Engagement Hub on Ilford Lane runs throughout the week, with Loxford Councillor surgeries held every second Saturday of the month. 

 

Monday 13 May to Friday 17 May 

  Day         

Time  Organisaton  Service  Do I need to book?
Monday  9am to 4pm  

Redbridge Family Information Service and

Redbridge Information, Advice and Support Service

Free and impartial advice for parents, carers and children aged up to 19 years old Drop in, no need to book 
Monday 12pm to 1pm Helping Hopes Foodbank  Free fresh groceries to those most in need. Priority is given to those referred. You can drop in but it's subject to demand. 
Tuesday  9am to 1pm  Redbridge Customer Contact Service Get general customer service advice Drop in, no need to book
Tuesday  9am to 1pm Redbridge Quits Smoking Want to give up smoking? Free support for anyone living or working in Redbridge, aged 12 and above Drop in, no need to book 
Tuesday  11am to 1pm  Metropolitan Police  Meet your local Police Officers and discuss your concerns  Drop in, no need to book 
Thursday  9am to 5pm Cranstoun Support and advice services Appointment only 
Friday  9am to 1pm Redbridge Customer Contact Service  Get general customer service advice as well as  Council Tax and Housing benefits specialist advice. Drop in, no need to book
Friday  2pm to 4pm 

Community Action Redbridge (formally Redbridge CVS) 

Healthy Communities 

Community support to improve health and wellbeing. Connecting people to local groups, partners, and activities

Drop in, no need to book 
Friday  2pm to 4pm  Community Health and Social Care  Connecting people to community resources and voluntary sectors.  Drop in, no need to book
Friday  5pm to 7pm  Metropolitan Police  Meet your local Police Officers and discuss your concerns   Drop in, no need to book

 

Monday 20 May to Friday 24 May 

 

  Day         

Time  Organisaton  Service  Do I need to book?
Monday  Bank Holiday 

Redbridge Family Information Service and

Redbridge Information, Advice and Support Service

Free and impartial advice for parents, carers and children aged up to 19 years old Services will not be running, due to Bank Holiday 
Monday 12pm to 1pm 

Helping Hopes Foodbank

 Free fresh groceries to those most in need. Priority is given to those referred. You can drop in but it's subject to demand. 
Tuesday 9am to 1pm Redbridge Customer Contact Service  Get general customer service advice Drop in, no need to book 
Tuesday  9am to 1pm Redbridge Quits Smoking Want to give up smoking? Free support for anyone living or working in Redbridge, aged 12 and above Drop in, no need to book 
Thursday 

9am to 5pm 

Cranstoun Support services

Appointment only

Friday 

2pm to 4pm 

Community Action Redbridge (formally Redbridge CVS) 

Healthy Communities 

 

Community support to improve health and wellbeing. Connecting people to local groups, partners, and activities

Drop in, no need to book 
Friday 

2pm to 4pm 

Community Health and Social Care 

Connecting people to community resources and voluntary sectors. 

Drop in, no need to book