Council Tax e-billing and new online portal

We have made some changes to how you will access your council tax ebills. We now have a new online portal that allows you to manage your council tax and benefits accounts with us. You can:

  • View bills
  • View benefit notification letters and entitlement
  • Check instalments
  • View and manage your council tax accounts – set up or amend a direct debit, make payments, apply for single person discounts or tell us when you’re moving

You will need to link your council tax account to your Redbridge account by following steps below. In order to to do this you will need both your Redbridge account login details and your Council Tax account reference number, quoted on your latest Council Tax bill.

Step 1 Step 2 Step 3 Step 4
Go to the Redbridge Council Tax page Click on Manage your council tax account online Click on ‘Register to use additional Council Tax services’, this takes you to the Redbridge account login, proceed to login with username and password Login on to the online portal. Follow the instructions and when done click ‘next’ to complete the process.

Once you have relinked your Redbridge and Council Tax accounts, you will automatically be taken to your Council Tax account options on future visits to the portal.

Managing your own account online allows the council to provide a more cost-effective service.  As a thank you for using our e-billing service, you will be entered into a prize draw.  Details will be included with your bill.  You can increase your chances by paying for your council tax by direct debit too.




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