How to register for the first time
We have made some changes to how you will access your council tax online account. We now have a new online portal that allows you to manage your council tax and benefits accounts with us.
You will need to link your council tax account to your Redbridge account by following steps below. In order to to do this you will need both your Redbridge account login details and your Council Tax account reference number, quoted on your latest Council Tax bill.
The steps that you follow to initially register, will depend on your current Redbridge account status:
| Status | Step 1 | Step 2 | Step 3 | Step 4 |
| Existing Redbridge account and you already have a council tax account reference number then follow these steps |
Go to the Redbridge Council Tax page If you are already logged into your Redbridge account please log out by clicking on the log out button at the top of the page |
Click on Manage your council tax account online | Click on ‘Register to use additional Council Tax services’, this takes you to the Redbridge account login, proceed to login with username and password | This takes you to the online portal to complete the registration. Follow the instructions and when done click ‘next’ to complete the process. |
| New to Redbridge account If you are signing up for a Redbridge account and you already have a council tax account reference number you will need to create an account before you can register for online council tax services |
Click on ‘sign-up’ in the top right-hand corner of this page and follow the instructions to set up your online account |
Login on top right hand corner and complete your profile with name, address and phone number, click save |
Go to the Redbridge Council Tax page and then click on Manage your council tax online | Click on ‘Register to use additional Council Tax services’, this takes you to the Online portal where you can complete your registration |
| Moving into Redbridge Before you can register to manage your council tax account online you first need to tell us that you have moved or are moving in |
Go to the Redbridge Council Tax page
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Click on Manage your council tax account online
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Click on ‘view change of address services’ and select ‘I am moving into the borough’ then complete the process and make a note of your council tax reference
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Click on ‘Register to use additional Council Tax services’, this takes you to the Redbridge account login page. Follow Step 1 to Step 4 as for ‘New to Redbridge account’ |