Council Tax Reduction

This page tells you how to claim Council Tax Reduction from the London Borough of Redbridge together with the evidence you will need to provide in order for your claim to be considered.

You can apply for council tax reduction if:

you are on a low income and are the person responsible for paying Council Tax
you are a pensioner who shares your home with another adult (not a partner or civil partner) who is unable to pay towards the Council Tax you can apply for Second Adult Rebate
you are unsure if you can apply you can always contact us at housing.benefits@redbridge.gov.uk

Council tax reduction is based on you household and income. We will pay some or all of your Council tax for you if you qualify. You will not be entitled to a discount if you have over £16,000 in capital.

To make a new claim - you will be able to upload supporting evidence as part of this process (if you are on Universal Credit you will also need to upload your latest statement showing the breakdown of your entitlement).

Apply for Council Tax Reduction

What proof do you need to see to support my application?

You will be required to provide the following documentation to support your application:

National Insurance number for you and your partner

National Insurance number card
P60 or payslip
Letter from the Department for Work and Pensions (DWP)

The benefit team will contact you if they require any further documentation.

Other evidence you may be required to submit

Capital, savings and investments for you and your partner
Earnings for you, your partner and any other non-dependants living with you
Self-employed earnings for you and your partner
Other income for you, your partner and other adults living with you
Childcare costs
Benefits, allowances or pensions for you, your partner and any other adults living with you
An acceptable Universal Credit monthly statement (PDF 109KB)

The document you provide must show:

Payment period
Claimant's name(s)
All allowances for the claimant's circumstances
Any earnings that are taken into account
All deductions for the claimant's circumstances
Total payment for the month

The best way to provide this document is to download your UC statement by:

Logging into your Universal Credit account/journal
Go to the Statement summary page
Then click into the most recent monthly statement; it will come up on your screen
Then "Save as PDF"
Save the document to your device (laptop, computer or phone)

You can then attach the document to an email and send it to housing.benefits@redbridge.gov.uk remember to include your surname and benefit reference in the subject field of your email.

Although you can use 'screenshots', this can be very time consuming as we require all sections, not just the payment amount, and if you do not send all the sections and your monthly award is unclear, it will not be accepted.

Submit evidence to support your Council Tax Reduction claim:

Files must be in GIF, JPG, JPEG, PDF or PNG format and be a maximum of 20mb in size.

You could:

take a steady, clear photograph of your documents with your smartphone or tablet
scan your documents using your home printer if it has scanning capabilities

You can either upload your proof in the online application form or email your documents to us at housing.benefits@redbridge.gov.uk

To find out more about the information we collect from you and how we use it, please review the privacy notice.

Go back to a claim you have started:

To go back to a claim you have started you will need:

Name
Nino
Citizen Access benefit Key
Will be required to answer three security questions