Victims of domestic abuse

We understand that self-isolation has the potential to aggravate abusive behaviours or create new ones. If you need support, services are always available.


Reach Out

Reach Out is a support service for any adult in Redbridge who is being abused or at fear of being abused. The service is able to provide help and emotional support for a victim, counselling and practical advice on issues such as housing, finance and benefits.


If you need help, advice or are concerned for somebody else contact:

  • Call: Reach Out on 0800 1456410
  • Email:
  • Opening hours: Monday to Friday, 9am to 5pm excluding bank holidays

Out of hours

  • Call: Refuge on 0808 2000 247
  • Opening hours: 24 hours a day, 7 days a week

In an emergency

If it is an emergency, call 999

If you dial 999 but are unable to speak, you can press 55 to indicate this to the emergency services.


Concerned for a victim

In the current climate, it is certainly more challenging for victims who are suffering abuse if they cannot leave the house. If you are concerned about a victim who may be stuck indoors please call on their behalf, or the police if you know they are in immediate danger.


Support for children

If you are a child and are unhappy or scared of what you are seeing or hearing at home, Reach Out can provide you with help.  Services for children include counselling and online support and telephone support through Box Up Crime.  

Free Your Mind

Children are also provided with help through Free Your Mind, a Child Domestic Violence and Trauma support, awareness and support service.

Children and young people may receive:

  • Telephone support sessions
  • Online sessions using facetime and skype, as well as our live chat service 
  • Home-based development support

Free Your Mind’s mission is to support individuals that have experienced childhood domestic violence and mental illness as a result by providing trauma-informed therapeutic support, which enables them to talk through their experiences with a trusted professional helping them to work through any issues of trauma and feel safe again.


Fearful of your children

If you are a parent who is being abused or living in fear of being abused of your teenage or grown-up children, Reach Out can provide help, support, counselling, and guidance.


Struggling to cope with your own behaviour?

Reach Out also provides advice and support for adults who are struggling to cope with their behaviour, which may be causing a family member to be harmed or afraid.  These individuals will also be offered an online support programme which is designed to help abusers understand their behaviour and stop abuse from happening at home.

Further information on domestic abuse and partner organisations can be found on our domestic abuse page


Help us improve our service

We want to improve our response to domestic abuse. Please help us by completing our online survey about your understanding and possible experiences of domestic abuse.

This is open to all residents and should only take around 8 to 10 minutes of your time and will be invaluable to helping us better respond to domestic abuse to keep individuals and families in Redbridge safe and well.

Complete our survey

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