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Coronavirus support resource directory

There are lots of organisations and businesses offering help and support during the coronavirus pandemic. We have put together some contacts and resources that you can access. 

There is also help available via:

Check this map of the borough to discover where some of the businesses are located. 

If you are aware of any services that should be included in this directory, such as a shop that does grocery deliveries, or any inaccuracies, please let us know by completing this online form

Please note that the Council does not endorse any of the organisations listed above. This list is for information only.

Name

Location

What They Offer

Contact

Delivery

Al-Madinah Mosque

2 Victoria Rd, Barking IG11 8PY

Shopping and urgent supplies

020 8478 8526

Yes

Eman Channel

 

Free hot meal for those aged 60+

To register for your free hot meal a day, fill in the online form

Yes

The Broadway Deli

9 The Broadway, Woodford Green

IG8 0HL

Delivery  for those within these groups of people: older age, front-line worker (NHS, police, fire brigade) or unable to leave the house due to the situation

0208 215 0982

Send a message or your shopping list

Yes - for the elderly, front-line workers or people unable to leave the house.

Allan's Fruit and Veg Boxes

 

Fruit or vegetable boxes delivery

07951535388
Contact them by email

Yes (Monday, Wednesday, Friday)

Yes Chef

 

Fresh fruit, salad and vegetable boxes delivery

020 3617 3300

Visit their website

Yes- E4, E11, E18, IG5, IG6, IG7, IG8, IG9, IG10

OsoLocal2U

 

Fresh produce delivery

020 8988 7066

Visit their website

Yes

Bee Delivery

 

Shopping delivery- delivers within 2/3 Hours

Visit their website

Yes

I Hate Ironing

 

Essential shopping delivery

Check essentials prices and book your delivery using the online form

Yes- All IG Postcodes

Salvation Army

 

Emergency food supplies, nappies and baby clothing (up to age of 2) for families in need

020 8478 2961

Contact them by email

 

Yes

Valimex

 

Fruit, vegetable and diary boxes

020 8961 2477
Visit their website

Yes

Tipi Coffee Co

 

Diary, coffee and tea

Contact them by email

Visit their Facebook page

Yes

Veena’s

 

Shopping

020 8550 2244

Visit their website

Yes

Singh Sabha London East

 

Food delivery for those aged 65+ / NHS Staff

07940519707

Visit their Facebook page 

Yes

Radio Cabs

 

Collect shopping and dropping off shopping at normal taxi fare

020 8553 4114

Yes

Blue Line Cars

 

Collect shopping and dropping off shopping at normal taxi fare

020 8478 7263

Yes

Four Star Cars

 

Collect shopping and dropping off shopping at normal taxi fare

020 8553 1414

Yes

Romford Cash and Carry

Euroglobe Distributors Ltd, Unit D Hainault Works, Hainault Road, Romford, RM6 5NF

Only order and collect at the moment. Deliveries will be available soon.

No fresh food. Some products are bulk. 

0208 594 1163

Shop their products online

Deliveries available soon for the elderly, pregnant women, families with a child/children with a disability. They will deliver within a certain radius so residents will need to call to confirm.

First Choice  

 

Fruit, vegetables, dairy, bread and more.

0207 498 0550

Shop their products online

Yes. Deliver in 3-5 days. All inside M25 although delivery charge may apply for residents with IG postcode. Residents are advised to call

Home Organic Bakery

 

Based in South Woodford. Free delivery of breads, freshly made sandwiches, French rolls, salads pasta salads, fresh fruit, soups, homemade meals to heat, snacks and drinks

07551 097774

Visit their website

Yes

Cost-Cutter

Hainault

Will deliver free of charge for over 60’s in Hainault & possibly Barkingside

0208 500 2323

07831 555515

Yes - free of charge for over 60's in Hainault

Sue Palmer

Hamilton Avenue, Barkingside

a local Jewish caterer (not certified kosher but she only uses kosher food and is very well known in the community) will be making food to sell to individuals as there are no ‘functions’ to cater for

07976 577513

 

FruitDesk

 

Fresh Fruit Delivery for people in need

07775 757 879

Contact them by email

Yes 

VV Creations

 

Jewish style bakery. Will make free deliveries to the vulnerable and people who can’t come out on Monday and Thursday afternoons

0208 551 0888

Contact them by email

Yes on Monday and Thursday afternoons

P.A. Sparks and Sons LTD

Debden Shop

26 The Broadway,

Loughton IG10 3ST

 

Fresh fruit, veg, milk, butter, cheese and eggs to local homes.  At the moment they can only offer the option to collect the boxes from the front of their store

020 8502 3330 

Order your box online

currently not available

Veg to your Door

 

A weekly mixed fruit and veg box for £20

Contact them by email

Order your box online

Yes – Wednesday to Friday to IG postcodes 1-10,  RM1,2,3,5,6,7,11

Delicacy

161 Manor Rd, Chigwell IG7 5QA

They have stocks of chollas/bagels/bread/eggs etc. and will deliver as far as Loughton on Fridays.

0208 500 1070

07834 324594

Yes – on Fridays

Wanstead Community Hub

 

 

Collecting shopping, prescriptions and offering food parcels

Contact them by email

 

Redbridge Foodbank

Jubilee Church
14 Granville Road
Ilford
IG1 4JY

Provide an emergency supply of food and support to local people in crisis

Visit their website for further information 

 

Chapters Food Bank

29 Telegraph Mews, Goodmayes, IG3 8TA

Provide vulnerable individuals & families with 7 days emergency food supplies

Visit their website

 

Morrisons

 

Offering Food Boxes providing everyday essentials

Visit their website

Yes

Marks & Spencer

 

Offering Food Boxes providing everyday essentials

Visit their website

Yes

Frenford's Youth Club

Jack Carter Centre, The Drive, Ilford IG1 3PS

Food bank open between 2.30 and 5pm on Monday, Wednesday and Friday.

Contact them by email

 

City Gates Church 

25-29 Clements Rd, Ilford IG1 1BH

Providing 75 hot meals to support anyone facing financial difficulty due to the lockdown

To request a voucher call 020 8514 0188

No

Prospect Hall Food Bank

Woodford Green, IG8 7NA

Supplying a 7-day food parcel to those in need

020 3137 3984

Yes

 

Name

Contact

Information

Samaritans

116 123

jo@samaritans.org.uk

The Samaritans offer emotional support 24 hours a day - in full confidence.

Mind

0300 123 3393

Text: 86463

info@mind.org.uk

Read some tips on how to help your wellbeing

Provides practical advice for staying at home and how to look after your mental health, especially if you are feeling anxious and worried.

Rethink Mental Illness

0300 5000 927

advice@rethink.org

Find some advice for people living with, or supporting people with mental illness.

Provides information on how to look after your mental health, as well as providing practical help on welfare benefits and medication

Emotional Well Being and Mental Health Service

Redbridge NELFT

0300 555 1182

Find out moreabout their service to support children, young people and their families

Redbridge’s area based specialist mental health team providing support to children, young people and their families. Their service is available to families with children & young people from birth to their 18th birthday.

Their service offers help to children and young people who are experiencing emotional, behavioural or mental health difficulties.

Mental Health Direct – Redbridge NELFT

0300 555 1000

Find out more about their services for mental health help

Service for residents in Barking and Dagenham, Havering, Redbridge or Waltham Forest, you can call for mental health help and advice anytime of the day or night.

They can arrange for you to speak with a mental health professional.

They can also advise you about what service to contact to get the support you need.

 

One Place East

0208 925 2435

info@oneplaceeast.org  

Find out about One Place East offer

Offers services to residents seeking mental health support, providing information and signposting

The Self-Isolation Podcast

Listen to the podcast on the BBC

Friendly podcast to support you and provide advice during self-isolation

The Mental Illness Happy Hour Podcast

Listen to the podcast on Mental Pod

A weekly online podcast that interviews comedians, artists, friends, and the occasional doctor. Each episode explores mental illness, trauma, addiction and negative thinking

The Happiness Lab

Listen to the podcast on the Happiness Lab

Podcast that explores how you can be happier, and has a section focused on topics related to coping in crises

NHS Staff Mental Health Hotline

0300 131 7000

text FRONTLINE to 85258

NHS staff will be able to receive support and advice for the pressures they face every day during the global health emergency. 

 

The phone line will be open between 7am and 11pm every day, while the text service will be 24/7

Joy

Visit their website 

Their free programme of support provides helps the mental health and wellbeing of vulnerable people self-isolating by connecting them to quality support delivered virtually

Educational Psychology Parent Helpline

Call on 07741 331009  Monday to Friday between 9am and 5pm, with extended hours every Wednesday until 7:30pm

Dedicated helpline for parents/carers seeking expert help and advice on overcoming any difficulties they may be facing with their child during this outbreak, such as helping to establish a routine or keeping them motivated to study

Young Women's Trust 

Visit their website

Work It Out is a free telephone and online coaching service that supports women aged 18-30 who are feeling isolated 

Imagine Independence Redbridge

Contact them by email,

visit their website or call  their answerphone on 07900 730410, leaving your name and contact details

Offering 1:1 support for adults with mental health issues. Referrals are required

Cherry Tree Therapy Centre

Visit their website

Cherry Tree Therapy Centre offer a range of free community groups including a counselling service for those struggling with mental health issues, bereavement, anxiety support and addiction recovery

 

 

Name

Contact

Information

Healthwatch

Contact them by email

Call 020 8553 1236

Providing signposting, information and guidance on the NHS

CorePower Yoga

Join CorePower free yoga classes online

Streaming free yoga classes from 3pm and 8pm

Barry’s UK

Check Barry's UK free workout classes online

Sharing free classes online on its Instagram page

The Body Coach TV

Find out more about The Body Coach TV live daily PE lessons for children

Live daily PE lessons for children to join in

Move It or Lose It

Check Move It or Lose It tailored exercises for older adults

Focuses more on older adults, offers live workout sessions

305 Fitness

Join 305 Fitness at-home free dance sessions

Free dance sessions from YouTube page

Peloton

Try the Peloton App at home, now free for 90 days

Offering a 90-day free trial of yoga/meditation/strength/cycling/running and other fitness classes for anyone to use via the app

Daily Burn

Start Daily Burn 30-days free trial to access different workouts videos

Offering a 30-day free trial to access different workouts

24 Hour Fitness

Create your free personalised 24 Hour Fitness Fit Plan online

On-demand workouts and access to different workouts on their app

NHS Fitness Studio

Choose a workout from the NHS Fitness Studio's range of online exercise videos

Wide range of online exercise videos

Pure Gym

Discover a range of different exercises from Pure Gym

Wide range of exercise guides

 

 

Name

Location

Information

What’s On Redbridge

Check some of the current activities available online

Virtual activities hosted by Redbridge Drama Centre and Redbridge Libraries

The Literacy Trust

Find ideas and guidance for simple activities that will engage your children at home

In response to school closures, The Literacy Trust have produced activities divided up into different age ranges to benefit children’s writing, reading and language development

BBC Tiny Happy People

       Check some ideas of things to do with your child today

Activity ideas to try at home with children from pre-birth to age 4-5. They are divided up into age ranges. There are also videos and transcripts for nursery rhymes and songs

The Imagination Tree

A practical and helpful stay at home survival guide for parents to use while their children are at home

A variety of different activities all requiring different levels of planning and resources

BBC Bitesize

Daily online lessons for all ages

These resources are split into ages and then topics, and nations. Useful for education material

Mommy Poppins

Indoor activities for kids

Website has a range of resources for information and activities to do as a family

Home-Start

Find useful information on how to manage family life throughout self-isolation

Useful information on how to manage family life throughout self-isolation

NSPCC

Tips and advice for parents and carers with children or young people with anxiety due to coronavirus,

The NSPCC has created a new webpage with information and advice for parents or carers who are worried a child or young person may be struggling with their mental health or has anxiety about Coronavirus

Contact- Families with Disabled Children

Information for families with disabled children 

The webpage includes information on: children with complex health needs; coronavirus and children’s education; and coping at home

The Reunite Foundation

Visit their website or call  020 7097 3974

Helping to reunite families of people who are suffering from the COVID -19

 

 

Name

Location

Information

Redbridge Council- Renters and Landlords Support

Check government advice and support for renters and landlords 

Summary of government advice and support for renters and landlords, as well as links to further support

Redbridge Council- Benefits Support

Check our Benefits page 

Provides information on what our Benefits team are putting in place to support you

Redbridge Council- Government Business Support

Check our Business support page  

Information on how we can support your business

Work Redbridge

Find out more about how Work Redbridge can help you

Work Redbridge offer information and advice, as well as helping you apply for the jobs you want 

Money Saving Expert

Read articles related to personal finance 

Provides a wide range of articles on advice and support regarding a wide range of topics related to personal finance

Government Business Support

Check government support for businesses 

Full information on government support for businesses

Step Change

Get some advice on personal finance issues on Step Change 

Support on a range of personal finance issues

Citizens Advice

Get some advice on personal finance issues on Citizens Advice 

You can also find advice on employment on Citizens Advice

Support on a range of personal finance and employment issues

Money Advice Service

Get some advice on personal finance issues on Money Advice Service 

Support on a range of personal finance issues

 

 

 

Name

Contact and Location

Information

Talking Therapies Services
Redbridge NELFT

Find out more about the available services and how to book your first consultation

Talking Therapies services are confidential. They will help find right treatment for you, and signpost another service which may be better to support you

Cruse Bereavement Care

  • 0808 808 1677

Check how support will be provided during the current situation 

Cruse Bereavement Care provides a service and helpline for people who have suffered a loss of somebody in the family.

Child Bereavement UK

 

Child Bereavement UK offers support for families and professionals when a child dies or when a child grieves.

Samaritans

Samaritans offer confidential support around the clock to anyone that wants to talk through their problems (freephone from landline or mobile).

The Compassionate Friends

Offers many different kinds of support for bereaved families.

 

Hope Again
(Cruse Bereavement Care)

  • 0808 808 1677

Check how to contact Hope Again for some advice and help 

Hope Again is Cruse Bereavement Care's website for young people

Greater London Authority (GLA)

Visit their website 

The GLA have compiled a list of organisations offering help and support to those coping with bereavement

At A Loss 

Visit their website 

An online directory of local and national bereavement support adapted to current restrictions

Redbridge Faith Forum 

Visit their website 

Information on online worship services and other faith based support

Support for the Bereaved

Check government information for the Bereaved  

Important information to help bereaved families, friends or next of kin make important decisions as well as information on where they can get extra help and support

Muslim Bereavement Support Services Visit their website or call 020 3468 7333

Offering a phone based bereavement befriending service. They also visit hospitals and hospices and are part of Gardens of Peace in Hainault

 

Name

Contact & Location

Information

All Saints Church

020 8504 0266
Contact them by email
Check All Saints Church services available online

Small group leaders and ministry leaders will be checking in regularly with those in their networks and are available to assist where possible.

Leytonstone and Wanstead Synagogue

Fill the form online if you need a Seder Night Kit

Leytonstone and Wanstead Synagogue (LAWS) is providing free Seder Night kits for everyone to do their own Seder Nights at home.

Welcome Centre

4 St Marys Rd, Ilford IG1 1QX

Find more information, advice and guidance on a range of issues associated with homelessness

The Welcome Centre in Ilford is helping homeless people

Beauhurst

Check Beauhurst resource hub with information for SMEs on the provisions and support available to them

Coronavirus resources for SMEs who are looking for more information on the provisions and support available to them

Domestic Abuse Help

Check Government support for victims of domestic abuse

Coronavirus support for victims of domestic abuse

Reach Out

Call on 0800 1456410 (weekdays, 9am to 5pm) or email 

More information can be found on our website

A support service for any adult in Redbridge who are being abused or at fear of being abused. 

Accessible Guidance on Shielding

Check Government guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19

Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19 in easy-read and 11 languages

Redbridge Village

Visit their Facebook page

Offering general support for residents in the local area

Aanchal Women's Aid

Call the helpline number 0845 451 2547 or

email 

Supporting victims of domestic abuse. They offer emergency funds for essentials, enhanced phone packages and can offer emergency accommodation

 

 

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