What are Business Rates

What are Business Rates?

Business Rates, also known as National non-domestic rates, are a tax on properties not used for domestic purposes such as shops, factories, and offices. They are collected by us on behalf of Central Government.

View more information on business rates

How are Business Rates calculated?

Each commercial property is issued a rateable value (RV) set by the Valuation Office Agency (VOA) which is multiplied by the national multiplier.

The national multiplier is the number of pence in the pound of the rateable value that will be payable in business rates before any relief or discounts are applied.

For 2024/25:

  • the standard multiplier is 54.6 pence in the pound
  • the small business multiplier is 49.9 pence in the pound

The small business multiplier is applied for properties with a rateable value under £51,000. From 1 April 2024 this also includes charities and empty properties. 

Find more information on business rate calculations or estimate your business rates.

Please note your property does not have to be occupied to be billed each year.


If you have any questions about your business rates, please contact us quoting your reference number by:

  • email: rates@redbridge.gov.uk 
  • writing to London Borough of Redbridge, Revenues, Benefits and Transactional Centre, 6th Floor, Lynton House, 255-259 High Road, Ilford Essex IG1 1NN
  • phoning (020) 8708 4357; to use Text Relay - prefix the number with 18001