Business resilience

How can my business increase its resilience?

Business Continuity Planning can help your business become resilient. It is a process of identifying and evaluating the risks to your business and then planning to enable the business to continue operating (and recover) if the worst happens. It also helps your organisation to work out how to stay in business in the event of a disaster. It is very important that your organisation develops a continuity plan to enable it to cope with any type of crisis.

Possible impacts to businesses 

  • loss of your place of work
  • staff shortage
  • loss of IT
  • loss of suppliers

These can be caused by many issues including; local fires, severe weather, pandemic illnesses, industrial action, insurance issues etc.

It is estimated that 40% to 60% of businesses disrupted from a disaster without a continuity plan will never recover -  Find out what you can do and don’t become part of the statistic.

A common misconception is that Business Continuity Management (BCM) merely encompasses backup and recovery plans and that external consultants are needed to do this. However, BCM is actually a lot more than that and provided you know your business environment, it can in fact actually be inexpensive and relatively easy to implement.

Please visit London Prepared for useful templates and guidance and a short self assessment tool. 

According to AXA research, three quarters of small and medium sized enterprises (SMEs) are risking it all through lack of survival planning.

A properly executed continuity process will enable you to cope with a crisis and ensure that you avoid causing severe disruption to both your customers, clients and/or suppliers.

Having formal processes in place also proves to your customers, insurers and investors, that your business can handle anything that is thrown at it. This will not only help you to win more custom, but might also allow you to gain a competitive edge over your competitors.


Usual opening times:

Monday to Friday - 9am to 5pm


Phone number:

020 8554 5000


Out of hours and bank holiday number:

The Emergency Planning Team operates an out of hours on call officer system. To reach the Emergency Planning Team out of hours please call 020 8554 5000.


Email addresses:



Emergency Planning Team

Borough Emergency Control Centre
Ley Street Depot
497-499 Ley Street
Ilford, Essex