Clinical waste
Offensive waste Collection (previously known as Clinical Waste)
When using offensive waste collection bags, make sure that you do not overfill the bag. The bag should be just over half full.
All bags must be tied before they can be collected. Store your bags in a secure, dry place away from children and animals before putting them out for collection.
Offensive Waste ( yellow and black striped bags) may be used for:
- Catheter bags
- Colostomy bags
- Dialysis bags
- Urine bags
- Non-infectious items contaminated with human blood and other bodily fluids.
However, all of these items, if no infection is present, may be double bagged inside black refuse sacks and placed inside your black wheeled bin
Other items can be placed inside your normal waste bin. See below
Types of waste to be put into our domestic waste wheelie bin
- Hygiene waste, including nappies, incontinence pads, and used sanitary products
- Dressings
- Wax strips
Types of waste this service is unable to remove
- Clinical waste: Waste from healthcare settings, such as blood and body fluids
- Chemicals and medicines
- Infectious waste: Waste suspected or known to be infectious
- General waste: Non-medical or non-hygiene related item
Sharps container
A sharps container is usually a yellow box with a yellow lid. Some sharps containers have different colour lids, these can mean different things. We can only deal with yellow lids, if you have a container with a different colour lid then you will need to return it to the place that you got it.
Use your sharps container for:
- syringe needles
- sharps
- broken glass
- any other sharp item
Please ensure that the box's closure device is locked shut before collection. Store your box(s) in a secure, dry place away from children and animals before collection.
Collection
We collect offensive waste collection bags and sharps container free of charge from residents’ homes and offer a paid for service to businesses, care and residential homes.
To arrange a collection please call the contact centre on 020 8554 5000.
Once you are registered for the offensive waste collection service, we will let you know when we will collect your bags or containers. Depending on your needs we will arrange either a scheduled or occasional collection.
Whatever we collect we will replace. For example, if you leave two boxes and three bags with medical waste out for collection, we will replace it with two new boxes and three new bags.
Missed offensive waste collection
To report a missed commercial offensive waste collection , please use our missed commercial clinical waste collection form.
To report a missed domestic offensive waste collection , please use our missed domestic clinical waste collection form.
