Do I have to use the Council’s commercial waste service?
There are other service providers that can collect your waste, but you must ensure that they are licensed by the Environment Agency. GOV.UK has advice on business and commercial waste.
What waste cannot be collected?
The following is waste that is not collected as part of our usual collection:
- large bulky items
- clinical waste
- hazardous waste
- liquids
- builders’ rubble
How do I request an additional collection?
Please call the customer contact centre on 020 8554 5000 to request any extra collections as required.
How do I report a missed collection?
Please call the customer contact centre on 020 8554 5000 to report any missed collections. You should only report a missed collection after 3pm on your scheduled day of collection and within 24 hours after the day it was missed.
How do I amend or cancel my agreement?
If you wish to amend or change your agreement please contact us by email or write to us at:
Commercial Waste Services
London Borough of Redbridge
The WREN Centre
531 Ley Street
Ilford
Essex
IG2 7QZ
Can you clean my bin?
We are able to provide a bin cleaning service to customers as an add-on.
Do you offer a commercial recycling service?
We do not currently offer a commercial recycling collection service.