All businesses are required by law to have waste produced at their premises removed by a recognised trade waste carrier. 

Redbridge Council is a recognised trade waste carrier. There are other trade waste collection companies available, but you must ensure that they are licensed to collect your waste. GOV.UK has advice on business and commercial waste.

Your duty as a business

It is your duty as a person who produces, keeps or disposes of controlled waste to prevent the escape of waste from your control. This means that you must package the waste in suitable containers so that it cannot escape or blow about. 

You must make sure that any unauthorised person cannot remove the waste. This means by vandals or thieves. You  must also secure your waste against animals, accidents or the weather.

Trade waste agreements

If you would like us to dispose of the waste from your business  please contact us or call 020 8708 5113 to set up a trade waste agreement. We will send you a contract and a duty of care which you will need to sign and return to us. Once we have received your forms, collections will commence the following Monday. We aim to get your bins to you the following Tuesday.  If you have requested a sack collection, an invoice will be sent and upon receipt of payment your collections will commence.

If you want to amend or change your agreement please email or call us on 020 8708 5113. 

Ending your agreement

If you want to end your trade waste agreement you need to tell us in writing at least 1 month before you want the agreement to end. 

In your letter please confirm your name, business name and address. You should state that you wish to cancel your agreement and the date on which you want it to end. 

Please write to us at:

Commercial Waste Services
London Borough of Redbridge

The WREN Centre
531 Ley Street
Ilford
Essex
IG2 7QZ

Cost

As part of your contract we will quote you the annual amount that you will need to pay for us to collect your rubbish. Once your annual invoice has been received you can set up a monthly direct debit over 5 or 10 months, or you can choose to pay the full amount. The payment will include any bin hire and VAT. Sack collections are payable in advance of collections.

Your business rates do not cover the collection of your business waste.

Commercial bins

You can hire commercial bins from us. You must have a trade waste agreement in place to do so.

Bin cost

We will advise you which bin will be best for your needs according to the amount of waste your business generates and access restrictions.  We may ask to visit your premises to see which bin would be suitable. 

Discounts are available if you have more than one bin on site.

This table shows the cost of bins for a year including hire (excluding vat) based on one bin and one collection per week.

Redbridge Council does not provide a bin cleaning service to businesses. 

Collection day

We will advise you when your waste will be collected prior to commencement of the service.

If you need an extra collection, we will charge you. Please call us on 020 8554 5000 to book an additional collection. 

Report a missed collection

If we have missed collection of your commercial waste please call the customer contact centre on 020 8554 5000 

Special collections

The following is waste that is not collected as part of our commercial waste collection:

• large bulky items

• garden waste
• flytipping
• clinical waste
• hazardous waste

Business recycling

We do not offer a commercial recycling collection service. However, there are many companies that can recycle this waste for you.