Commercial and trade waste


We are currently not accepting new customers

If you are a business wanting to start a commercial waste service, please be advised that the London Borough of Redbridge is currently reviewing how we deliver this service and as such, we may not be able to immediately provide you with a quote. 

Please send us an email with your contact details so that a member of the team can call you back to discuss your individual requirements to

 In the meantime, there are also other providers offering commercial waste collections in our borough that you may also wish to contact. 

These include:

BiffaGreenlineFirst MileLili Waste ServicesSuez and Veolia.


You can find a list of registered waste carriers(external link) on the GOV.UK website..


Current customers can email  for any assistance.


For all companies interested in purchasing the commercial waste service, please see this page



Do I have to use the Council’s commercial waste service?

There are other service providers that can collect your waste, but you must ensure that they are licensed by the Environment Agency. GOV.UK has advice on business and commercial waste.

What waste cannot be collected?

The following is waste that is not collected as part of our usual collection:

  • large bulky items
  • clinical waste
  • hazardous waste
  • liquids
  • builders’ rubble

How do I request an additional collection?

Please call the customer contact centre on 020 8554 5000 to request any extra collections as required.

How do I report a missed collection?

Please call the customer contact centre on 020 8554 5000 to report any missed collections. You should only report a missed collection after 3pm on your scheduled day of collection and within 24 hours after the day it was missed.

How do I amend or cancel my agreement?

If you wish to amend or change your agreement please contact us by email or write to us at:

Commercial Waste Services
London Borough of Redbridge

The WREN Centre
531 Ley Street

Can you clean my bin?

We are able to provide a bin cleaning service to customers as an add-on.

Do you offer a commercial recycling service?

We do not currently offer a commercial recycling collection service.