Apply for assisted waste collections   

You can get help with your collections if you can’t manage your rubbish and recycling on your own 

 

Get help with your collections 

You may be able to get help with all your waste collections if you:  

• are 80 or older  
• have a disability   
• are ill or have a long-term health issue  
• are recovering from surgery and need short-term help  
• are pregnant and have no one to assist  
• are blind or visually impaired with no one to help  
• have no one in your home who can put bins or recycling boxes out  

We review assisted collections to check if they are still needed.  

 

How to apply 

You can fill out the assisted collections form or call 0208 554 5000.  

We’ll review your request and let you know within 10 working days.