Report a change of circumstances

Tell us about a change

Tell us about a change in circumstances and upload your documents here. If you have already registered and want to report a change of circumstances including a change of address you will need your: 

  • First and last name
  • Date of birth
  • National Insurance number
  • Post code
  • Benefit claim reference (this will begin with a 0 or a 1 and is 8 digits long)

You should tell us about any change in your circumstances straight away, and within at least 1 month of any change. if you do not tell us about a change you may lose your benefits. A change that reduces your amount of benefit may lead to an over payment, which we will ask you to pay back. 


You must tell us immediately if:

  • Your Universal Credit, Income Support, Jobseeker's Allowance or Employment Support Allowance entitlement ends
  • You start work
  • You move home (as you will need to make a new claim for benefit at your new address)
  • You or anyone in your household leaves or comes to live with you
  • You or anyone in your household has a change in their income
  • The amount of rent you pay changes
  • Any of your children leave school
  • Your savings go above £6,000 if you are of working age or £10,000 if you are of state pension age
  • You become a student
  • Anyone living with you becomes a student, starts an apprenticeship or starts/leaves a job
  • You are going away, you must tell us how long you will be away for before you go
  • You or your partner or other people who live with you are in hospital for more than 6 weeks
  • You leave your home on a temporary basis
  • There are any other changes that may affect your Housing Benefit or Council Tax Reduction 

 Tell us about a change in your circumstances including change of address or upload your documents

Report your change and upload your documents