Manage your claim or view your letters online

To register or view your claim summary or letters you will need:

  • First and last name
  • Date of birth
  • National Insurance number
  • Post code
  • Email address
  • Current benefit claim reference (this will begin with a 0 or a 1 and is 8 digits long) if you have already registered. 


You can view your current Housing Benefit and/or Council Tax Reduction claims online (this is not available to those claims that have been terminated).

View my claim summary


You can register to get email notifications when a new Housing Benefit or Council Tax Reduction letter is ready for you to view. 

Register for online letters


If you've already registered you can view your Housing Benefit or Council Tax Reduction letters online.

View my online letters


Note that feedback relates only to this page and it's content. You can also feedback about the entire site.

For complaints or compliments, please go to Complaints or Compliments

Rate this page:

Thanks for your feedback