This section tells you what happens once your appeal is sent to the Tribunals Service.
Choosing an oral or paper hearing
The Tribunals Service will send you an enquiry form. You can choose to have an oral hearing or a paper hearing of your case. An oral hearing is when you go along in person to put your case before the Tribunal. A paper hearing is when a Tribunal will make a decision based only on the paper evidence.
Will I need a representative?
Tribunals are set up for people to represent themselves so you do not need to have a representative. Sometimes a local advice centre, such as Citizens Advice, will be able to help if you would prefer someone else to put your case for you.
What happens at an appeal?
The Tribunal consists of a legally qualified person. The appeal is organised by The Tribunals Service which is separate from local councils and the Department for Work and Pensions.
If you choose an oral hearing the Tribunal will usually want to ask you some questions about the issues you have raised in your appeal. You will also be given the chance to put forward the arguments you have prepared.
What happens after the appeal?
The Tribunal will notify you of the decision within 7 days. If you are not successful the Tribunals Service will provide you with information about how to challenge the decision further.
What if I want to appeal after 1 month of receiving my Housing Benefit letter?
A late appeal can only be accepted in special circumstances. If you appeal outside the 1 month time limit you must explain why the appeal is late. If we do not agree to extend the time limit your appeal will be sent to the Tribunals Service to decide if it can be accepted. The maximum time limit for making a late appeal is 13 months from the date of the decision letter.