Household support fund

Help with cost of living

With rises in energy, petrol and food prices, thousands of households across our borough have been feeling the squeeze.

Redbridge Council is working with its partners across the public and voluntary sectors to support you; especially vulnerable people and those hit hardest.

Earlier this year, we were allocated funding from Government to help Redbridge families and individuals needing extra support throughout the winter months.

Through our Household Support Fund, we have used this money to provide 43,000 awards of support in different ways, including meeting food, energy and water costs and providing essentials like warm clothing, sanitary products, soap, blankets, boiler servicing or buying appliances like freezers and ovens.

Additional funding was recently announced by Government, so we can continue supporting you through to September 2022 and our teams are working quickly to mobilise support for those in greatest need.

To access the household support fund, you must be referred by a professional currently working with you or your family, such as a social worker, educational welfare officer, family support worker or through your child's school.

You will find below more advice about local and national help available. 


Energy costs

Energy rebate

We are urging people in Redbridge to claim their £150 energy rebate from the council. Households in homes classified in bands A-D are entitled to a one-off payment of £150 to support increased energy costs. This does not need to be repaid.

Visit the energy bill rebate page to apply. If you are unable to use the online portal, you can call 020 8708 5760 for advice.

Go Green Grant

You can save up to £600 a year on household energy bills with free installation of energy-efficient improvements to your homes. Visit the Go Green Grant pages

Home Energy Advice

For advice on reducing energy bills, making your home warmer and greener, and information on personalised energy grants, visit Simple Energy Advice.

Warm home discount

You could be eligible for a warm home discount. If so, it could save you £140 off your electricity bill for winter 2021 to 2022. For more information, visit GOV.UK website.

If the average temperature in your area is recorded as, or forecast to be, zero degrees Celsius or below over seven consecutive days, you could be entitled to Cold Weather Payment.  For more information, visit GOV.UK website


If you find yourself struggling to pay rent, you may be able to get help with your housing costs through Universal Credit or, in some circumstances, housing benefits.

If you receive financial support towards your rent and are still struggling to make ends meet, you can apply for additional support through the council's Discretionary Housing Payment scheme.

For more information:


Work and benefits

Work Redbridge

If you would like support to find work or improve your job prospects, Work Redbridge can help.  By December 2021, Work Redbridge had helped 1,800 support people into active employment. Visit the Work Redbridge page 

Welfare Benefits Team

The council's Welfare Benefits team has helped put more than £750,000 of unclaimed benefits and support into the pockets of local families struggling to make ends meet over the past year alone. The council is continually working to identify residents experiencing financial difficulties and offer them support. For more information, visit the benefits pages.

Financial support

Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help. For more information, visit the Turn2us website


Food and essential items

Food banks

We have awarded £200,000 to food banks and community groups to provide food and other essential items to those most in need. You can contact the council's Welfare Benefits Team on 020 8708 4180 to request a Trussell Trust Foodbank voucher in an emergency.

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