Apply for Housing Benefit

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Housing Benefit

View my Housing Benefit 

Our online Housing Benefit calculator will calculate how much Housing Benefit you could get. If you are entitled to make a claim, you can apply online. Please note that in order to apply online you must have a Redbridge account. You can create an account or if you already have an account sign in to: 

Check your entitlement and apply online now 

 You can use this calculator if you live in Redbridge or have been placed outside of the borough by the Housing Service.

If you are moving out of the borough or live outside of the London Borough of Redbridge (and have not been placed by the Housing Service), you will need to apply for Housing Benefit with your new local authority.

From 20 June 2018, you may need to claim Universal Credit for help with your rent rather than Housing Benefit. Please visit our Universal Credit webpage for more information before you submit your claim for Housing Benefit. If you or your partner receive the Council Tax bill for your address, you will need to make a separate claim with the London Borough of Redbridge for Council Tax Reduction.

Check your entitlement and apply online now


Who can apply for Housing Benefit?

You can apply for Housing Benefit if:

  • you pay rent
  • live in the home that you pay rent for

You will not normally qualify for any Housing Benefit if:

  • you have savings over £16,000 as a couple or a single person 
  • you are a full-time student unless you are disabled or have children
  • you are not the person who pays the rent
  • you are seeking asylum
  • you are living in the UK under a sponsorship agreement

You can get Housing Benefit if you rent:

  • from a private landlord
  • from a Housing Association 
  • from the Council 
  • bed and breakfast accommodation

Housing Benefit may not cover all the rent you pay. It will not cover charges for water rates, electricity, gas and some other services. Homeowners cannot get Housing Benefit but may be entitled to Council Tax Reduction


What you need to support your application

Once you have submitted your online application, you will be asked for specific evidence to support your Housing Benefit claim. 


An overpayment of Housing Benefit is when we are paying you Housing Benefit that you are no longer entitled to. When you have been overpaid Housing Benefit we will write to you and tell you why you have been overpaid and the amount that needs to be paid back. 

You will then have 1 month to appeal against this decision.  If you do not appeal within 1 month then we will send you another letter telling you how you can pay the amount.

An overpayment can be recovered from the person who claimed benefit or, from the person who received the payment. This may be you, your landlord or someone else who receives benefit for you.

If you are still getting Housing Benefit, we will make deductions from the amount we pay you/your landlord until the overpayment is fully paid back

If you are no longer getting Housing Benefit, we will send you an invoice for any remaining amount of the overpayment. The invoice will tell you how/where to pay the money back.


Additional Help

Work Redbridge can offer you help with CV writing tips, training courses, apprenticeships and you are able to find the latest local vacancies. You can find further information at the Work Redbridge page.

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