Family Information Service
The Redbridge Family Information Service is known as Families Information Direct or FiND. It's a service available to all parents and carers of a child or young person up to 19 years old or up to 25 years for those with SEND.
We can support you with information and advice on different family matters and direct you to other services, including:
- children’s health and wellbeing
- education and schools
- financial support (including Healthy Start)
- leisure and activities
- support for parents and carers
Contact FiND
You can contact FiND through:
- telephone helpline on 0800 587 7500 or 020 8708 6220, Monday to Thursday from 10am to 12pm and 1pm to 4pm
- email find@redbridge.gov.uk
- online or in person through the Redbridge Engagement Hubs
- visit the FiND Family Services Directory website
Early education and childcare
FiND can help you find a suitable place in an early years or childcare setting. It can provide help and advice on accessing help towards the costs, including:
- childcare for working parents of children 9 months to 4 years. Working parents may be eligible for up to 30 hours of funded childcare per week (38 weeks a year or equivalent) where they meet the national criteria
- Two year old funding for families receiving additional support. This is up to 15 hours per week (38 weeks a year or equivalent) funded early education for children of parents and carers who are on a low income or certain benefits. Places are also available to children who are in, or have left, local authority care, or those with an EHC Plan or in receipt of Disability Living Allowance
- Universal places for children aged 3 and 4 years. All children are entitled to up to 15 hours per week (38 weeks a year or equivalent) from the term after their third birthday
The FiND Family Services Directory has details of what to consider when searching for an early years or childcare place.