Youth Service privacy notice

Who we are and we do

Redbridge Youth Service works with young people who live, study or work in Redbridge aged 11-19 (up to 24 with Special Education Needs and Disability).


Why we need your information and how we use it (purpose and legal basis)

  •  In an emergency, while you are participating in our activities, we can contact parents and carers to let them know
  • enable us to carry out our duty to provide positive activities according to the Education and Inspection Act 2006 section 507B
  • derive statistics which inform decisions such as the funding of youth services
  • assess performance and to set targets for youth services

We use information about people who receive a service from us to ensure that we are able to carry out specific functions for which we have a responsibility, for example, to provide access to the Youth Centre for young people.  

What this means for you is that your information will be used within Redbridge Council’s Education and Inclusion Services to allow us to complete a range of functions as part of our responsibility in relation to education and support services throughout Redbridge. 

Information may also be used to produce statistics to allow us to make informed decisions, for example, the funding of services, in most cases this information will be depersonalised and will not identify you. We will, therefore, use your information to:

  • audit how well our services are meeting needs.
  • improve service planning
  • share statistical data with third parties

Any information gathered will be retained in line with statutory requirements and/or the Council’s own retention schedules.


What type of information is collected from you

  • name, date of birth, address and contact details.
  • characteristics such as your ethnic group
  • details of any special educational needs for children
  • where appropriate, relevant medical information for children (eg a special educational need or disability service) 
  • any additional personal information that is necessary for us to assess and provide you with the service that you require


Who your information may be shared with (internally and externally)

We will not give information about you to anyone outside Redbridge Council without your consent unless required to do so by law in delivering our statutory functions, or such actions are necessary for safeguarding children or to deliver the services which you have requested. 


How long we keep your information

We will retain your personal information captured on paper for a maximum of 24 months after which time it will be destroyed.


Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice


Marketing and e-newsletters 

Please see the relevant section of the Corporate Privacy Notice


Business Intelligence, Profiling and Automated-Decision making

Please see the relevant section of the Corporate Privacy Notice


How you can access, update or correct your information

The Data Protection law gives you the right to apply for a copy of information about yourself. This is called a Subject Access Request. Find out more on how to make a Subject Access Request.

The accuracy of your information is important to us to be able to provide relevant services more quickly. We are working to make our record keeping more efficient.  In the meantime, if you change your address or email address, or if any of your circumstances change or any of the other information we hold is inaccurate or out of date, please email us at, or write to us at:

Head of Positive Activities
Lynton House
255 – 259 High Road
Essex, IG1 1NN


Information Commissioner’s Office

The Information Commissioner is the UK's independent body set up to uphold information rights.

If you would like to know more about your rights under the Data Protection law, and what you should expect from us, visit the Information Commissioner’s website.

If you have any concerns regarding our privacy practices or about exercising your Data Protection rights, you may contact the Information Commissioner’s Office -

Information Commissioner's Office
Wycliffe House
Water Lane

Tel: 0303 123 1113 or 01625 545 745