Property Licensing and Enforcement Team

Who we are and we do

We are the Property Licensing and Enforcement Team which is part of the Place Directorate at Redbridge Council. Our role is to improve the housing conditions of residents in the borough. Our service licenses properties that need to be licensed under a Mandatory, Additional or Selective Licensing scheme.  We also enforce legislation in relation to the conditions of homes in the borough. We carry out proactive work as well as responding to complaints from tenants or neighbours. We also support landlords where we can to ensure that all privately rented properties in Redbridge are safe for their occupants.

Our address is:

London Borough of Redbridge
10th Floor Lynton House
255-259 High Road
Ilford IG1 1NY

 

Why we need your information and how we use it

We need the information from you so that we can issue you with a licence.

We may contact you from time to time if we feel; there are developments in the law you need to be aware of; we have information that may benefit you; or we would like consult with you about a new policy or procedure.

We will also contact you before the licence renewal date to ensure your property remains licenced.

 

What type of information is collected from you

We collect information about your name, address, date of birth and details of the property you are licensing.

 

Who your information may be shared with (internally and externally)

We may also be obligated to share your personal details with other organisations, partner agencies and external regulatory partners for purposes of law enforcement and fraud and for the prevention or detection of crime, the capture or prosecution of offenders; and the assessment or collection of tax or duty under section 29 of the Data Protection Act.


How long we keep your information

We are required to keep your information for a minimum of 7 years after which time it will be destroyed.

Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

 

Business Intelligence, Profiling and Automated-Decision making

Please see the relevant section of the Corporate Privacy Notice

Protecting your information

Please see the relevant section of the Corporate Privacy Notice

 

How you can access, update or correct your information

The Data Protection law gives you the right to apply for a copy of information about yourself. This is called a ‘Subject Access Request'.  Find out more on how to make a Subject Access Request.


The accuracy of your information is important to us to be able to provide relevant services more quickly. We are working to make our record keeping more efficient.  In the meantime, if you change your address or email address, or if any of your circumstances change or any of the other information we hold is inaccurate or out of date, please email us at prslicensing@redbridge.gov.uk , or write to us at:


London Borough of Redbridge
10th Floor Lynton House
255-259 High Road
Ilford IG1 1NY


Your information choice and rights

Please see the relevant section of the Corporate Privacy Notice

Information Commissioner’s Office

Please see the relevant section of the Corporate Privacy Notice

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