Coronavirus (COVID-19) - Waste and recycling service changes

Published: 26 March 2020

From Friday 27 March, we will be suspending kerbside recycling collections and will be collecting residents’ rubbish and recycling together. 

We’ve had to make the difficult decision to stop collecting recycling separately and concentrate on household waste, simply because we don’t have enough drivers and staff available to carry out all the rubbish and recycling collections safely.  Sadly, many of our staff are having to self-isolate due to the COVID-19 national guidance.

The council has made this decision so its limited resources can focus on the most important service for residents - collection of household rubbish, and to maintain public health and safety. The decision has been made with the safety and welfare of council staff in mind, while also taking into account the government guidance that has been issued on social distancing.

The council are also asking residents to reduce and re-use household waste items where possible. For example, recipes using food leftovers, home composting, craft projects, carrying out repairs and repurposing items.

The Leader of Redbridge Council, Councillor Jas Athwal, said: “This is an incredibly difficult time for everyone, and as a council, we have to prioritise and resource our key services, which include household rubbish collections.

“In practical terms, this just means that people need to leave their household rubbish and recycling out together. I would also ask residents to ensure that that all bags are closed firmly and not split.

“We know that recycling is very important and we would encourage residents to reduce and reuse their items, as much as possible. We’re asking residents to hold on to their recycling, if possible and practical, until the service resumes.”

“Our crews are working very hard in difficult circumstances and are doing their utmost to maintain this vital service for our residents. During this time, households will be unable to report missed collections, and any that are missed will be collected on the following scheduled day for collection.

Our bulky waste collections and garden waste collections have also been paused until further notice.

For further information and updates about Redbridge Council, residents are encouraged to visit our coronavirus information hub.

Stay at Home, Protect the NHS, Save Lives


Published 24 March 2020

Redbridge Council’s waste and recycling arrangements in response to the COVID-19 pandemic. 

We are doing our best to maintain a weekly bin collection service. However, in order to do this, some other waste and recycling services have changed. Over the coming weeks our waste collections teams may have to operate a reduced service, as some key workers become ill or have to self-isolate. Here is a summary of the key changes:

  • We will begin collecting at the earlier time of 5am, please ensure your rubbish is out for collection before this
  • Recycling services may change - in these difficult times we may be unable to keep household waste and recycling separate. Please bear with us.
  • Garden and bulky waste collections will be on-hold with immediate effect
  • Bin and blue box deliveries for recycling, including collection from car parks, will stop
  • If your rubbish collection is missed, it will be taken away on your next scheduled collection day

Reuse and recycling centres

Our reuse and recycling centres at Chigwell Road, Frizlands Lane, Gerpins Lane and Jenkins Lane are closed to the public and local businesses.

We thank you for your understanding and patience.

Please see the service changes page for regular updates on all council services.

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