Redbridge Council website ranked among the best local authority sites in the country for accessibility

Published: 18 December 2019

The council’s website has been ranked as one of the best local authority sites in the UK for disabled users.

The findings were revealed in a report published by Socitim - the society for innovation, technology and modernisation and Sitemorse - one of industry’s leading organisations for checking website compliance.

Following the rigorous testing of hundreds of local authority sites, the report findings revealed that Redbridge scored a top ranking 9/10 for how user friendly it was for those with disabilities.

The results make the borough one of only 24 local authorities in the country, out of more than 400 tested, that scored either full marks or a close 9/10 for website accessibility.

The report ‘Accessibility Across UK Local Authorities’ was compiled following approximately 270 million tests, checks and measures across more than 830,000 URLs.

Along with the compliance assessment of web pages, the tests carried out also reviewed PDF documents from each local authority’s website.

The council has been working hard behind the scenes to improve accessibility and the recent high ranking from Socitim comes off the back of previous work undertaken by the council in conjunction with the Royal National Institute for Blind People (RNIB).

In August 2017 the council teamed up with RNIB to review its communication channels, including an audit of the website.

The review culminated in over 180 recommendations to help the council improve accessibility for the elderly and those with disabilities, and was integral in the redesign of the website.

Among the improvements made was the integration of ReciteMe - a web accessibility software capable of reading text aloud, changing fonts and their sizes and translate the page, among other features.

Cabinet Member for Transformation and Engagement Cllr Helen Coomb, said: “Our website is instrumental in providing information directly to our residents, so it’s absolutely crucial that it’s fully accessible to everyone.

“This is something the council puts great importance on achieving so I’m really pleased to find out we are among the top local authority websites for accessibility.

“Our high ranking score reaffirms the great work being done in Redbridge to ensure all its residents have equal access to services and information.”

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