How to deal with Anti-Social Behaviour (ASB)
It is the responsibility of the landlord and/or Managing Agent to always take reasonable steps to prevent any anti-social behaviour occurring in the first instance.
You have a responsibility to deal with any anti-social behaviour caused by your tenants either in your property or within the curtilage of your property.
Controlling anti-social behaviour is a licence condition and it is the landlords duty to address any complaints made by residents in the area or tenants living within the property in a timely fashion.
The National Residential Landlords Association (NRLA) gives landlords good advice on how to tackle this problem effectively and legally.
We appreciate that sometimes good landlords have taken all reasonable steps to deal with ASB and are faced with legally taking back possession of the property as a last resort. If this is the case, we ask landlords to keep us fully informed of the situation as it occurs and to update us with all steps take to resolve the problem, so that enforcement action is not taken against the landlord for breaching ASB licence conditions.
The NRLA provides further advice and understanding on what is classed as anti-social behaviour and how best to address it.