Community Protection Team

The Redbridge Community Protection team tackle the issues we know most matter to you. They're charged with improving civic pride and clamping down on those who don’t treat the Borough with respect.

The team cover the following areas of work:

More information is available on licensing including street trading under business and regeneration.

 

Report an issue

  • View our anti-social behaviour page for information on reporting ASB.
  • View our noise page for information on reporting a noise incident.
  • For other issues such as abandoned vehicles or fly-tipping, go to our Report It page. 

Report It

 

What hours do the Community Protection Team work?

The Community Protection team work normal office hours and provide an out of hours service at the following times:

  • Friday -  4:30pm to 2am the following day
  • Saturday - 4:30pm to 2am the following day
  • Sunday - 3:30pm to 1am the following day

Please note there is no weekday out of hours service.

 

Where do the team operate?

The team work across the entire borough, responding to residents concerns and service requests. The team also proactively patrol the boroughs town centres, high streets and any areas covered by a public space protection orders.

 

Enforcement

Each of the Community Protection team officers is Community Safety Accreditation Scheme (CSAS) accredited which gives them some Police powers to issue on the spot fines and deal with issues such as breach of a public space protection order.

The use of enforcement powers by the Community Protection team is carried out in line with the agreed Civic Pride Enforcement Strategy (updated November 2016) in accordance with and with due regard to national legislation and the enforcement concordat.

 

Use of body-worn cameras

Redbridge Community Protection Team Officers wear and use body-worn cameras, these record visual and audio information. The use of body-worn cameras allows for the collection of evidence which can be used in prosecutions, the accurate recording of engagement with residents along with improving the safety of officers and residents.

You can find out further information on the use of body-worn cameras on our CCTV page.

 

Representations & FPN appeals

  • There is no appeal process for Fixed Penalty Notice for littering, fly tipping, highways offences or other similar fines. The recipient can choose to contest it by refusing the Fixed Penalty Notice or not paying it and then the matter will be brought in front of the Magistrates Court, with all the costs and risks associated with it, should the matter be proven.
  • Paying the Fixed Penalty Notice is not an admission of guilt, but it offers an alternative to summons for prosecution, and avoids a criminal record or conviction.
  • However, if you wish to informally question the circumstances of a Fixed Penalty Notice, this can be done by writing to the address mentioned below, we will endeavour to reply to any letters received within 14 days. It should be noted that any early payments associated with the Fixed Penalty Notice will no longer apply if the appeal is received outside of the discounted period. The appeal will not be considered after the full payment due date has expired
  • If the decision is made that the Fixed Penalty Notice was issued incorrectly you will be informed that the case has been closed and you are no longer required to make payment.

Please write to:

Community Protection team, RCC, London Borough of Redbridge, PO BOX 2265, Ilford, Essex, IG1 9XA

 

Complaints

To make a complaint about the service, please follow the corporate complaints process.

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