Council Tax processing error
Due to a processing error some Council Tax direct debit payments have been collected one day early. Payments due on Sunday 20 October 2019 which would have been debited on Monday, have been collected from your bank account on Friday 18 October 2019.
Residents who are adversely affected, and need to reverse the funds, should contact their bank immediately to submit an indemnity claim. This action should avoid any bank charges. Where customers do incur charges, we will review these on a case by case basis.
We apologise for the error and the inconvenience caused.