Register office service changes due to the current coronavirus situation

Redbridge Register Office is open on a limited basis. Admission to the office will be strictly by appointment only. Deaths will continue to be registered by telephone.

Birth registrations

Due to unprecedented circumstances, we are only able to offer limited appointments every week. As appointments can be booked up to 4 weeks in advance, we would advise you to keep trying with our online booking


We hope to resume a normal service soon but cannot commit to a time-frame due to the current pandemic. 


Please be assured the 42 days to register a birth has been relaxed temporarily. 


Ceremonies - marriage and civil partnerships

Although most legal restrictions will be lifted, the Government advises we consider COVID-19 risks and introduce measures to manage and reduce those risks to protect ourselves and others around us.

Government guidance: Wedding and civil partnership ceremonies, receptions and celebrations

Ceremonies at an approved venue can take place with the maximum number of guests the venue can accommodate whilst working safely and enabling the Registration Service Team to maintain a social distance from each other, the couple and those attending the ceremony, at all times.

Approved venues have been contacted and asked to provide a copy of their revised risk assessment.

Other additional measures relating to your ceremony to help our team work safely are:

  • If you (the couple) become symptomatic, or are isolating, you must contact us to reschedule your ceremony
  • If any witnesses or guests become symptomatic, or are isolating, they must not attend the ceremony
  • We ask that guests at ceremonies wear a face covering, except those exempt for health, age or equality reasons
  • The couple are not required to wear a face covering but can if you choose
  • Only 2x witnesses can sign the schedule. Witnesses should be seated at the front of the ceremony room to enable ease of access to sign the schedule. To assist, please advise your venue so they can arrange seating
  • You (the couple) and your witnesses are asked to clean your hands with antibacterial hand gel before signing the schedule
  • Your photographer will not be allowed in the area in front of you (the couple) to enable the registration service team to maintain a social distance

Outdoor ceremonies from 1 July 2021

The Government has introduced new legislation to enable marriage and civil partnership ceremonies to take place outdoors. This will be effective from 1 July 2021 and is initially a temporary change that will run to 5 April 2022 in venues that have been approved under the ‘Marriages and Civil Partnerships (Approved Premises) Regulations 2005’.

Outside areas will not be available at all venues so couples are advised to check with their chosen venue to see what may be possible.

Government guidance for couples on outdoor civil marriage and civil partnership ceremonies

Citizenship ceremonies

Due to the disruption caused by Coronavirus, all citizens have six months from the date of their Home Office invitation to attend a ceremony.

We are able to offer virtual ceremonies through Microsoft teams or a group ceremony of 10 citizens at Redbridge Town Hall.

On completion of virtual ceremonies,  certificates will be posted by Royal Mail special delivery. Please note you must be in the UK for your virtual ceremony.

Group ceremonies will be a short ceremony with no dignitary or official photographer. Each citizen can bring one adult guest. No children will be admitted to the ceremony.

To book your ceremony you must have a Home Office invitation. We are not able to book a ceremony on approval/decision letters and any emails received with the incorrect letter will not be responded to as a priority.

If you have received a Home Office invitation, to book a ceremony forward this invitation by email to with your full name and telephone number.

Please do not email in multiple times as this delays responding to everyone sooner. Once you have emailed us, you should wait for us to call you.

Death registrations 

All deaths are being registered by telephone appointment.

For deaths that occurred in Redbridge the Medical Certificate of Cause of Death will be emailed by the hospital, care home or GP to the Register Office. Relatives do not need to collect this certificate.

The green certificate for burial or cremation will be sent electronically to the funeral director, crematorium or cemetery office.

To request a telephone appointment please complete an online from

For deaths that occurred outside of Redbridge we are not able to register by declaration and you will need to contact the Register Office in that district.

Changes to other council services

Note that feedback relates only to this page and it's content. You can also feedback about the entire site.

For complaints or compliments, please go to Complaints or Compliments

Rate this page:

Thanks for your feedback