Register office service changes due to the current coronavirus situation

Redbridge Register Office is open on a limited basis. Admission to the office will be strictly by appointment only. Deaths will continue to be registered by telephone.

Birth Registrations

Due to the unprecedented times there will be very few birth appointments available at Redbridge Register Office.  We will resume normal service as soon as we can.

Please note that the requirement to register births within 42 days has been relaxed currently due to the on-going pandemic situation. 


Ceremonies - Marriage and Civil Partnerships

Further to the Prime Minister's announcement of the national lockdown starting on 5 January 2021, marriages and civil partnerships cannot take place.

We are not currently taking any new bookings for ceremonies to take place from now until the end of March due to the uncertainty of the current situation. However, Marriage and Civil Partnership ceremonies can take place in exceptional circumstances for example where one of those getting married is seriously ill and not expected to recover, or is undergoing debilitating treatment or life-changing surgery. These ceremonies must only take place with up to 6 people (only where the 2 metre rule is possible and the venue is COVID-19 secure). Anyone working is not included.

Please email  outlining your reasons why a marriage or civil partnership needs to take place as a matter of urgency.

We will review the service regularly and the website will be updated accordingly. Please be aware that while any Coronavirus restrictions are in place the most up to date information about any restrictions to ceremonies will be on this page.

If you have an immigration issue, such as a visa that is due to expire, you need to discuss your exceptional need and make arrangements with the Home Office via and not the Register Office.


Online certificate requests will be posted and you will not be able to collect in person.

Please note there are currently Royal Mail delivery delays.

Citizenship Ceremonies

Due to the disruption caused by coronavirus, all citizens have 6 months from the date of their invitation letter to attend a ceremony.

We are able to offer virtual ceremonies through Microsoft teams – please note you must be in the UK for your virtual ceremony.

On completion of virtual ceremonies, certificates will be posted by Royal Mail special delivery.

To book your ceremony you must have a Home Office invitation letter/email. We are not able to book a ceremony on approval/decision letters and any emails received with the incorrect letter will not be responded to as a priority.

If you have received a Home Office invitation, to book a ceremony forward your Home Office invitation by email to with your full name and telephone number.

You will be contacted by telephone within three weeks to book your ceremony.

We are receiving a high number of email enquiries and are not able to respond as quickly as we would like to so please do not email in multiple times as this delays responding to everyone sooner. Once you have submitted an email request you should wait for us to call you.


Death Registrations 

All deaths are being registered by telephone appointment.

For deaths that occurred in Redbridge the Medical Certificate of Cause of Death will be emailed by the hospital, care home or GP to the Register Office. Relatives do not need to collect this certificate.

The green certificate for burial or cremation will be sent electronically to the funeral director, crematorium or cemetery office.

To request a telephone appointment please complete

For deaths that occurred outside of Redbridge we are not able to register by declaration and you will need to contact the Register Office in that district.

Notice of Marriage and Civil Partnerships

Due to the national lockdown, we are currently only offering appointments during the current public health emergency if your wedding/civil partnership ceremony is booked within the next 3 months or for reasons of urgency for those who fall under the exceptional circumstances category.

Exceptional circumstances are where one of those getting married or wanting to form a civil partnership is seriously ill and not expected to recover, or is undergoing debilitating treatment or life-changing surgery.

Notice appointments for weddings/civil partnership ceremonies that are already booked or for those who fall under the exceptional circumstances category can be arranged by emailing

We will endeavour to contact existing January and early February booked notice appointments to reschedule them at a later time.

Changes to other council services

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