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Providing information by email

Because of social distancing measures, we are asking for supporting evidence to be provided by email.

Email details

Send to: housing.benefits@redbridge.gov.uk
Your name and case reference should be the subject of the email.

Attaching your evidence

If you have your documents on email

Access your email account
Open the email message with your documents that you want to forward
In the menu bar, usually found at the top of your email message window, select the forward option
When the new email message window opens, enter housing.benefits@redbridge.gov.uk in the To: field.
In the subject: field, replace the contents with your name and case reference
Press send

Further help

For more help see these help articles (these articles take you off our site):

If your documents are on paper

Take a clear, well-lit photo of your document on your phone
Go to your photo gallery on your phone and select the photo of your evidence
When viewing the picture, tap the share icon (this is usually at the bottom of your phone screen)
Select your mail app
When the email message opens, enter housing.benefits@redbridge.gov.uk in the To: field.
In the subject: field, replace the contents with your name and case reference
Press send

Further help

For more help see these help articles (these articles take you off our site):

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