Providing information by email

Because of social distancing measures, we are asking for supporting evidence to be provided by email. 

Email details

 

Attaching your evidence

If you have your documents on email

  • Access your email account
  • Open the email message with your documents that you want to forward
  • In the menu bar, usually found at the top of your email message window, select the forward option
  • When the new email message window opens, enter housing.benefits@redbridge.gov.uk in the To: field.
  • In the subject: field, replace the contents with your name and case reference
  • Press send

Further help

For more help see these help articles (these articles take you off our site): 

 

If your documents are on paper

  • Take a clear, well-lit photo of your document on your phone
  • Go to your photo gallery on your phone and select the photo of your evidence
  • When viewing the picture, tap the share icon (this is usually at the bottom of your phone screen)
  • Select your mail app
  • When the email message opens, enter housing.benefits@redbridge.gov.uk in the To: field.
  • In the subject: field, replace the contents with your name and case reference
  • Press send

Further help

For more help see these help articles (these articles take you off our site): 

 

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