We have tried
to make this site easy for first time Internet users but if you are
stuck, this section is designed to help you.
How do I get around this site?
If you want to go to a different area of the site, click with
your mouse button when your cursor is over a link. Clicking on
underlined text takes you to a new page. Whenever your cursor looks
like a hand rather than an arrow, it means you can click and go to
another page.
To get back to the start page at any time click on the main
'Redbridge i' logo image at the top left of each page. The
start page is known as the home page. Don't worry if you go to the
wrong page, just click on Back on the buttons bar of your
browser.
Within each area of the site, you can always tell where you are
by looking at the breadcrumb trail:
You are here: Home > Environment & Planning > Planning
> Building Control
You can use the links in the Breadcrumb trail to move up through
the site structure.
Searching the site
You can use the quick search box on any page of the site to
locate content. Type a word or phrase into the box and click
on the 'go' button.
How do I change my screen settings?
This site looks best with a screen resolution (the size of what
is shown) of 1024 x 768. To change this on a PC running the Windows
98 and later operating systems, go to Start > Settings >
Control Panel > Display > Settings and change the desktop
area by using the sliding bar. On an Apple Macintosh, you can click
on the Monitor and Sound icon accessed via the Control Panel
underneath the Apple Menu to change the resolution.
How do I get back to this site if I leave it?
The address of our site is http://www.redbridge.gov.uk/. If
you want to come back to this site at any time, type the
address in the browser address bar and press enter. To save you
doing this more than once, add this page to your Favourites (in
Internet Explorer click on Favourites > add to favourites >
and then name the page something that you will remember like
Redbridge i).
What
are cookies?
A cookie is a small file which stores information, that a
web site puts on your hard disk so that it can remember something
about you at a later time. Typically, a cookie records your
preferences when using a particular site. You will
require cookies to be enabled on your browser to allow you to use
Redbridge i. No personal data is stored as part of this
process.
What are PDFs and how do I read them?
PDF stands for Portable Document Format. It's an established way
of publishing documents on the web while retaining their original
printed design look. You need a plug-in called Adobe Acrobat to
read these files. This is available to download free of charge at
http://www.adobe.com/uk/products/acrobat/readstep2.html
How can I view a Word file if I don't have Microsoft Word
software?
Microsoft has made a free Word Viewer available to download
at http://www.microsoft.com/downloads/details.aspx?FamilyId=95E24C87-8732-48D5-8689-AB826E7B8FDF&displaylang=en
What is Text only?
You can view the site using 'Text only', which is accessed via a
link in the page header, just above the main 'Redbridge i'
logo image. This creates a version of the site with large text but
without graphics. You can also change the font size, background
colour and whether you want to view pictures using the
'Accessibility' options, or you can set these to use your own
preferred web browser defaults.
The text is too small for me to read - how can I change
it?
In Internet Explorer go to View > Text size and select Larger
or Largest. You could also try changing the screen resolution.
My browser out of date - how can I get a new one?
This site is designed to be viewed using version 5.5 and above
of Microsoft's Internet Explorer and verison 1.5 of Mozilla Firefox
browsers. The latest versions of Internet Explorer and
Netscape can be downloaded free of charge from their
websites:
Microsoft Internet Explorer
http://www.microsoft.com/
Firefox
http://en.www.mozilla.com/en/firefox/
You'll also find that lots of the computer magazines for sale in
newsagents include CDs with copies of the latest browsers.
More online help
For more online help, visit the BBC's site at http://www.bbc.co.uk/webwise/
Other questions
If you have any questions about this site, or you find something
that we haven't covered in this section that you would like to know
about, please let us know and we will do our best to answer your
questions. You can contact us by e-mail at web.manager@redbridge.gov.uk.