Lifeline is a service that has been provided by Redbridge Council for 25 years and currently monitors more than 5,700 clients in private houses, council houses and sheltered accommodation from Croydon to Southend. On average, installation time is 48 hours from date of enquiry, subject to receiving all the information about the client

The basic criteria for having the lifeline are:

• a phone line 
• an electrical socket nearby to the phone socket
• two key holders that live within 10 minutes of the address (If two key holders cannot be found, then one key holder and a key safe is sufficient)

To arrange the installation of a lifeline please ring 0208 708 5897 at any time, we are here to help 24 hours a day – we never close

Please download the application form. After completion, please fax to Lifeline and Telecare on 020 8708 5757 (24 hours)

      Application Form 85kb        Lifeline Leaflet Pdf 785kb