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Complaints Procedure

FAQ for Complaints Procedure | Contact for Complaints Procedure

Changes to the complaints procedure

From 8 May 2008 the responsibility for considering complaints that a Member may have breached the Code of Conduct is moving to the Standards Committees of Local Authorities.

What this means to you

If you want to complain about the conduct of a Member of the London Borough of Redbridge you must submit your complaint to:

The Chairman of the Standards Committee
Town Hall
High Road
Ilford
Essex
IG1 1DD

The Standards Committee can only deal with complaints about the behaviour of a Member. It will not deal with complaints about things that are not covered by the Members’ Code of Conduct. If you make a complaint to the Standards Committee it must be about why you think a Member has not followed the Code of Conduct.