Leaflets and Forms

In Payments and Benefits we produce a wide range of leaflets, guides and posters covering all aspects of our service.

Our leaflets are produced as publications and accessible using an Acrobat Reader version 5 and above. All our publications are free of charge and can be downloaded.

The list below shows all our current publication.

Housing and Council Tax Benefits leaflets

• non-dependants
• changes in circumstances
• overpayments - paying back overpaid housing benefits
• how to claim backdated benefit
• unhappy with a decision
• unhappy with a decision - application form.

Council Tax leaflets

• your council tax bill (PDF 710kb)
• student discounts
• student discounts - application form 
• council tax discounts
• council tax discounts - application form
• disabled reduction
• disabled reduction - application form 
• carer and care worker discounts
• carer and care worker discounts - application form. 

Welfare Benefits leaflets

• the welfare benefits team
• home visits
• do you have a problem with debt and managing your money ?

The Outreach Service leaflets

• the outreach service - English
• the outreach service - Urdu
• the outreach service - Somali
• the outreach service- Hindi
• the outreach service - Gujarati
• the outreach service - Bengali
• the outreach service - Punjabi
• the outreach service - French.

The Payments and Benefits Service is a part of the National Benefits Leaflets Project.

The project is headed by Dover District Coucil, and as members we have access to a number of benefit related leaflets, some of the leaflets are in other languages.

For more information about the project and leaflets

Here are the current available publications from the project

• NEW local housing allowance
  (including leaflet for Landlords and Agents)
• help with rent and council tax for pensioners
• help with rent and council tax for people of working age
• a guide to housing benefit and council tax benefit for students
• housing and council tax benefits - information for landlords and agents
• can my housing and council tax benefit be backdated?
• what to do if you think the decision about your housing benefit or council tax benefit is wrong
• a guide to dicretionary housing payments
• a guide to housing benefit, council tax benefit, overpayments and debt.