Your views are
important to us. We want to know what think about our services
and whether they meet your needs and expectations. We can use this
information to make sure that we get it right the next time. So, if
you are not satisfied with a service or the way you have been
treated, please tell us about it. Complaints can be made in three
ways
- Complete an on-line
complaints form;
- Contact our Customer Contact Centre on
020 8554 5000
- Pick up a form from the One Stop Shop in
Ilford High Road, local libraries or other service
outlets.
If you would like to compliment a particular service or
staff member, or comment on how we do things, perhaps with
suggestions for improvements you are able to do this as
follows;
Compliments and Suggestions can be made in two ways
- Contact our Customer Contact Centre or
call on 020 8554 5000
- Pick up a form from the One Stop Shop in
Ilford High Road, local libraries or other service
outlets.