Consumer advice is about understanding such things as your rights when purchasing goods and services.

The London Borough of Redbridge works in partnership with Consumer Direct who provide this service on our behalf and you can either obtain information from the consumerdirect website or telephone their helpline on 08454 04 05 06.

There are also a number of other websites which give helpful advice to consumers:

• Citizens Advice Bureau
• Office of Fair Trading
• LoTSA
• Trading Standards Central
• The Department for Business, Enterprise & Regulatory Reform - BERR
• Consumer Support (BERR)
• Consumer Issues (Quick Facts) (BERR)
• UK European Consumer Centre
• Europa Consumer Affairs
• Europa Consumer Information
• Europe (TSC) 

For further information contact Trading Standards or you can complete our online request for service form.