If you would like more information as a first step we recommend visiting the Trading Standards Central website and the London Trading Standards Authorities (LoTSA) website where a range of advice is given on issues important to businesses and consumers. If you do not find the information you require or would like an information pack, please contact Trading Standards.

Further information

• Bogus charities
• Charities - Fundraising complaints 
• Business Names
• Credit ( OFT )
• Consumer Credit Act 1974 ( BERR )
• Consumer Credit Act 2006 ( BERR ) 
• Distance Selling ( BERR )
• Selling on the net ( TSC )
• Enterprise Act ( BERR )
• Estate Agents and Property Misdescription ( TSC )
• Consumers, Estate Agents and Redress Act ( BERR ) 
• Footwear Labelling ( TSC )
• No Refunds
• Price Marking ( TSC )
• Pricing Practices Guide for traders (BERR) (PDF 353KB) 
• Advertising, Pricing & Descriptions ( BERR )
• Package Travel and Hajj and Umrah Pilgrimages ( BERR ) 
• Toy and ball bearing ('BB') Replica guns ( TSC )
• Trade Marks – counterfeits (PDF 27.1Kb)
• Video and DVDs ( TSC )
• Chinese herbal products ( TSC )
• Car boot sales ( TSC )
• Unfair Commercial Practices ( BERR )
• Guidance on the Consumer Protection from Unfair Trading Regulations 2008 (BERR/OFT) (PDF 405 Kb) 

For further information contact Trading Standards or you can complete our online request for service form.